Kendell Sirleaf
Upper Darby,PA
Summary
Dynamic and compassionate professional with extensive experience at East Lansdowne Elementary, adept in behavior management and effective communication. Excelled in fostering collaboration between education staff and tailoring support for students with special needs. Demonstrated success in enhancing student learning outcomes and promoting a positive and structured learning environment. Skilled in special education support and crisis intervention.
Overview
2
2
years of professional experience
Work History
Paraprofessional
East Lansdowne Elementary
04.2024 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Helped teacher prepare instructional material and displays.
- Reported on student progress, behavior, and social skills to parents.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Patient Service Representative
Jefferson Hospital
06.2024 - 12.2024
- Assisted patients in filling out check-in and payment paperwork.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Balanced deposits and credit card payments each day.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Verified insurance eligibility and coverage for patients.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Handled customer service inquiries in person, via telephone and through email.
- Built and maintained positive working relationships with patients and staff.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Took copayments and compiled daily financial records.
Behavior Health Technician
CCRES
02.2023 - 05.2023
- Documented detailed progress notes, facilitating accurate tracking of patient progress and enabling adjustments to treatment plans as needed.
- Implemented behavior management strategies consistently across all settings, promoting generalization of learned skills outside therapy sessions.
- Mentored new Behavior Health Technicians, sharing knowledge and expertise while ensuring adherence to established protocols and procedures.
- Reduced disruptive behaviors in clients by utilizing therapeutic communication and crisis intervention skills.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Prepared and submitted daily reports to management.
Education
No Degree - Early Childhood Education
Eastern University
PA05-2027
High School Diploma -
Upper Darby High School
Lansdowne, PA06-2019
Skills
- Behavior Management
- Effective Communication
- Helping Students with Special Needs
- Small Group and Individual Assistance
- Special Education Support
Timeline
Patient Service Representative
Jefferson Hospital
06.2024 - 12.2024
Paraprofessional
East Lansdowne Elementary
04.2024 - Current
Behavior Health Technician
CCRES
02.2023 - 05.2023
No Degree - Early Childhood Education
Eastern University
High School Diploma -
Upper Darby High School
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