Kenderick Chatman
Denton
Summary
Seeking a position where I can build upon my current skill set to contribute to the company. Determined and goal-oriented, my work experience in the restaurant industry coupled with excellent communication skills and a strong customer focus provides a great starting point for a career with your company.
Overview
8
8
years of professional experience
Work History
Server/Certified Trainer/Bartender
Cheddars Scratch Kitchen
07.2017 - Current
- Passionate about customer satisfaction
- Demonstrates a positive attitude at all times, willing to help out where needed
- Greets guests with friendliness and enthusiasm
- Maintains full knowledge of products and descriptions
- Follows Opening & Closing checklist to prepare for business and close down at end of shift
- Maintains a clean work area and guest environment during the shift
- Follows all requirements for the responsible for service
- Can complete requirements of job without constant supervision
- Must be flexible in schedule requirements as hours may fluctuate due to promotional and community events
Ramp Agent
Southwest Airlines
Dallas
08.2023 - 06.2024
- Verified correct labeling of containers containing hazardous materials for transport on planes.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Provided customer service assistance by answering inquiries from passengers regarding arrival and departure times and gate information.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
Education
G.E.D -
COLLIN COUNTYSkills
- Customer Service and Building Relationships
- Sales
- Food Industry
- Professional Industry
- Cash Handling
- Bartend
- Train Employees
- Management
- Team Lead
- Teamwork
- Ability to work and perform well under stressful circumstances
- Attention to detail
- Microsoft Office
- Baggage handling
- Two way radio communication
- Aircraft inspection
- Ramp safety inspections
- Problem solving
- Time management
- Aircraft towing
Awards
Employee of the Month for Outstanding Service
Timeline
Ramp Agent
Southwest Airlines
08.2023 - 06.2024
Server/Certified Trainer/Bartender
Cheddars Scratch Kitchen
07.2017 - Current