Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Kendra Bailey

Decatur,GA

Summary

Proven track record in enhancing customer experiences and streamlining operations, notably at Shoe Land. Excelled in problem-solving and teamwork, significantly improving customer loyalty and operational efficiency. Mastered time management and customer service, ensuring high-quality interactions and workplace productivity.

Overview

13
13
years of professional experience

Work History

Sales Associate/ Assistant Manager

Shoe Land
04.2024 - 07.2024
  • Solved customer challenges by offering relevant products and services.
  • Gave sales associate task to do. And helped unload the truck every Wednesday
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate/cashier

Fantastic Beauty Supply
10.2023 - 04.2024
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.

Warehouse Worker

Home Chef
03.2016 - 09.2019

Sorted and packaged food for recipes


  • Consistently lifted materials weighing as much as 15 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Hair Stylist

Show Stopper Weave Shop
02.2011 - 07.2017
  • Recorded notes for future reference about customer preferences and services delivered.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.

Education

Diploma -

Towers High School
Decatur, GA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Accomplishments

I also know sign language


I'm glad I was able to become assistant manager


I'm good at working with people

Languages

Sign language
Full Professional

Timeline

Sales Associate/ Assistant Manager

Shoe Land
04.2024 - 07.2024

Sales Associate/cashier

Fantastic Beauty Supply
10.2023 - 04.2024

Warehouse Worker

Home Chef
03.2016 - 09.2019

Hair Stylist

Show Stopper Weave Shop
02.2011 - 07.2017

Diploma -

Towers High School
Kendra Bailey