KENDRA BARAN
Las Vegas,NV
Summary
With over 10 years in the F&B industry as a professional Bartender and Fine Dining Server, I am an expert with proven skills in mixing and serving beverages, managing bar inventory, cash handling, and ensuring excellent customer satisfaction.
My passion for leadership and customer service has allowed me to create unique experiences that both co-workers and customers rave about. I am skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. I am known for reliability, flexibility, and creating positive experiences for both customers and teammates.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Smelly Cat Karaoke
Las Vegas, NV
09.2025 - Current
- Served a diverse range of beverages, including Smelly Cat signature cocktails and shots ensuring customer satisfaction for repeat business.
- Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
- Served high customer volumes during special events, busy nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server
BJ's Restaurant & Brewhouse
Las Vegas, NV
12.2024 - 10.2025
- Provided prompt, accurate and exceptional service in a HIGH volume restaurant while staying up to date with seasonal menu.
- Delivered exceptional customer service, enhancing guest experiences through attentive and personalized interactions.
- Resolved guest complaints swiftly, identifying solutions that enhanced overall satisfaction and fostered repeat business.
Bartender
Long Beach Convention Center
Long Beach, CA
05.2019 - 04.2025
- Bartended both small and large high-volume events such as Kevin Hart, Grand Prix, and ComplexCon with accuracy and excellent customer service.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Received recognition for highest daily sales at $6,900.
- Ensured compliance with state law alcohol safety regulations by monitoring alcohol consumption levels for all guests. Handled any issues promptly, directly and with integrity.
Lead Bartender/Bar Manager
Muldoons Saloon
Long Beach, CA
05.2021 - 08.2023
- Trained and mentored junior bartenders, fostering skill development and teamwork.
- Implemented innovative ideas for company's Instagram to increase customer following which resulted in 5X as many customers upon reopening since 18 month closure.
- Oversaw daily bar operations, ensuring efficient workflow and high-quality service.
- Up-sold drinks & bar specials to maximize sales.
Lead Bartender
On the Rocks
Long Beach, CA
02.2019 - 02.2020
- Local sports bar known for its state-of-the-art customer watch experience and casual dining eatery.
- Trained 11 new staff on bartending techniques and customer service.
- Created seasonal cocktail menu to increase customer retention.
Bartender / Fine Dining Server
Hotel Irvine
Irvine, CA
12.2017 - 01.2019
- Managed beverage orders generating $3,200+ in daily revenue by providing expert wine and cocktail recommendations.
- Ensured compliance with health and safety regulations for bar & cocktail sections, preserving Hotel Irvine's reputation for luxury service.
- Delivered exceptional customer service by engaging with guests, providing recommendations, and resolving issues promptly.
Lead Bartender / Fine Dining Server
Piper Glen Golf Club
Charlotte, NC
05.2014 - 10.2017
- Served up to 60 guests per shift as Lead Bartender and Fine Dining Server, ensuring high service quality per golf club standards.
- Increased average member account spend by 16% by upselling premium menu items during bar & dining experience.
- Trained and supervised 11 new bartenders while teaching them about ensuring responsible alcohol service to golf club guests per state laws and corporate guidelines.
Education
Bachelors of Arts - Psychology
Carroll College
Helena, MT06-1997
Skills
- High Volume Sales
- Upselling
- Clear and effective communication
- Highly reliable
- Problem Solving
- Fine Dining
- Alcohol Safety Procedures
- Customer Service
COURSES
- ABC Bartending School
- Hospitality Training
- Fine Dining Courses Provided by TPC Piper Glen Golf Club
Certification
- Nevada TAM Card #OE2025075666
- NV Food Handlers Certification #5323850
- LV Metro PD Non-Gaming Card # 7051412
Timeline
Bartender
Smelly Cat Karaoke
09.2025 - Current
Server
BJ's Restaurant & Brewhouse
12.2024 - 10.2025
Lead Bartender/Bar Manager
Muldoons Saloon
05.2021 - 08.2023
Bartender
Long Beach Convention Center
05.2019 - 04.2025
Lead Bartender
On the Rocks
02.2019 - 02.2020
Bartender / Fine Dining Server
Hotel Irvine
12.2017 - 01.2019
Lead Bartender / Fine Dining Server
Piper Glen Golf Club
05.2014 - 10.2017
Bachelors of Arts - Psychology
Carroll College