Summary
Overview
Work History
Education
Skills
Timeline
Education and Training
Generic

Kendra Barrowman

11970 Greenbrier St.,OH

Summary

Strategic Onboarding Specialist with well-established background in HR and recruitment processes. Adept in coordinating onboarding activities with excellent communication skills to interact with new hires and managers. Reliable and dedicated to utilizing industry's best practices.

Overview

16
16
years of professional experience

Work History

Onboarding Specialist

Revolution Mortgage
08.2024 - Current
  • Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
  • Worked closely with new hires, answering questions and addressing various concerns during onboarding process.
  • Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
  • Partnered with hiring managers to establish role-specific expectations for successful onboarding outcomes, aligning goals across departments within the organization as a whole.
  • Streamlined onboarding processes for increased efficiency, reducing time-to-productivity for new hires.
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Managed approximately 30 incoming calls, emails, meetings per day from applicants.

Office Manager

Beaches air conditioning
05.2014 - 07.2024
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed office inventory and placed new supply orders.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Reviewed files and records to obtain information and respond to requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.

Office Manager

Heating and Cooling Experts
08.2009 - 05.2014
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Education

High School Diploma -

Central Crossing High School
Grove City, OH
05.2009

Skills

  • Recruitment and Hiring
  • Scheduling and Coordinating
  • Human resources management systems
  • New hire orientation
  • Human resource information system HRIS
  • HR policies and procedures
  • Talent acquisition
  • Onboarding and orientation
  • Background checks

Timeline

Onboarding Specialist

Revolution Mortgage
08.2024 - Current

Office Manager

Beaches air conditioning
05.2014 - 07.2024

Office Manager

Heating and Cooling Experts
08.2009 - 05.2014

High School Diploma -

Central Crossing High School

Education and Training

other

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