Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Volunteer
Kendra  Buen

Kendra Buen

Wellington,United States

Summary

Dynamic customer service professional with a strong work ethic and integrity. Proven ability to enhance customer satisfaction through effective communication and product knowledge. Skilled in POS operations and refund handling, consistently delivering exceptional service while maintaining a clean and organized environment. Reliable and punctual team player dedicated to achieving client expectations.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

30
30
years of professional experience

Work History

Cashier/Service Crew Member

Traveling Smoke BBQ
Wellington, KS
06.2025 - 09.2025
  • Processed customer transactions efficiently using POS system
  • Maintained accurate cash drawer balance throughout shifts
  • Assisted customers with product inquiries and menu selections
  • Handled food safety and sanitation practices daily

Laborer/Landscaping Crew Leader

Mullen Landscape and Irrigation
Hutchinson, KS
03.2021 - 08.2021
  • Operated landscaping equipment including trimmers and blowers for efficient site maintenance
  • Assisted in planting, watering, and maintaining various plants and shrubs to enhance aesthetic appeal
  • Followed safety protocols while performing tasks to ensure a secure work environment
  • Collaborated with team members to complete projects on schedule and meet client expectations

Customer Service Representative

Walgreens
Gillette, WY
11.2013 - 01.2014
  • Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
  • Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
  • Collaborated with team members to maintain store cleanliness and organization, promoting a positive shopping environment.
  • Resolved customer complaints swiftly, employing strong communication skills to ensure customer retention.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Customer Service Sales Representative

Home Depot
Gillette, WY
03.2012 - 10.2013
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted customers in product selection, demonstrating extensive knowledge of store inventory and promotions.
  • Processed sales transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
  • Collaborated with team members to maintain a clean and organized sales floor, enhancing overall customer experience.
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.

Education

No Degree - Veterinary Science

Bellingham Technical College
Bellingham, WA
01-2010

Associates - Horse Training And Ranch Management

Lamar Community College
Lamar, CO
01-1997

High School Diploma -

Fort Benton High School
Fort Benton, MT
05-1995

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Professionalism and courtesy
  • POS system operations
  • Refund handling
  • Point of sale proficiency

Accomplishments

  • Promoted to Customer Sales Center after only two months of employment for exceptional performance.
  • Collaborated with team of three in the development of new Kitchen layouts
  • Documented and resolved incorrect transactions which led to Customer satisfaction.

Interests

  • Gardening
  • Stand-up Paddle boarding (SUP)
  • Horseback Riding
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Kayaking
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Interior Design
  • Crafting and DIY Projects
  • Environmental Stewardship
  • Environmental Conservation Projects
  • Homelessness Outreach
  • Sustainable Tech Innovations
  • 3D Printing
  • Backpacking and Hiking
  • Adventure Travel
  • Road Trips

Timeline

Cashier/Service Crew Member

Traveling Smoke BBQ
06.2025 - 09.2025

Laborer/Landscaping Crew Leader

Mullen Landscape and Irrigation
03.2021 - 08.2021

Customer Service Representative

Walgreens
11.2013 - 01.2014

Customer Service Sales Representative

Home Depot
03.2012 - 10.2013

No Degree - Veterinary Science

Bellingham Technical College

Associates - Horse Training And Ranch Management

Lamar Community College

High School Diploma -

Fort Benton High School