Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Burroughs

Charleston,SC

Summary

Exceptional communication and organizational skills. Adaptable and motivated, with a strong work ethic and the ability to thrive in either team-based or individually motivated environment. Exceptional at handling multiple goals in order to maximize efficiency and influence positive outcomes.

Overview

9
9
years of professional experience

Work History

Cummins
Ladson, SC
05.2020 - Current
  • Loaded raw materials onto conveyor belts as part of the assembly line process.
  • Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
  • Hand-assembled needed parts with bolts and screws.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.

Customer Service Representative

Benefitfocus Customer success Center
Charleston, SC
02.2019 - 10.2021
  • Resolved customer complaints promptly and efficiently.
  • Provided accurate information about products and services to customers.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Cashier

Taco Bell Restaurant
Summerville, SC
09.2016 - 01.2019
  • Resolved customer complaints professionally in accordance with company policy.
  • Ensured compliance with all safety regulations within the store environment.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
07-2018

Skills

  • Communication skills
  • Attention to detail
  • Team collaboration
  • Customer service
  • Conflict resolution
  • Problem solving
  • Data entry
  • Hospitality and accommodation

Timeline

Cummins
05.2020 - Current

Customer Service Representative

Benefitfocus Customer success Center
02.2019 - 10.2021

Cashier

Taco Bell Restaurant
09.2016 - 01.2019

High School Diploma -

Penn Foster Career School

Similar Profiles

CREATE PROFILE