Kendra Cruz
Elko
Summary
Housekeeper with proven track record in room sanitation and safety compliance. Skilled in maintaining organized environments and improving guest satisfaction through exceptional service. Strong teamwork abilities enhance overall operational efficiency.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Housekeeper/Front Desk Receptionist
Wingate by Wyndham Hotel
Elko
04.2020 - 06.2021
- Cleaned and disinfected guest rooms daily to ensure high hygiene standards.
- Followed safety procedures while using cleaning chemicals and equipment.
- Collaborated with team members to maintain hotel cleanliness during busy shifts.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Disinfected telephones, light switches and other frequently touched objects.
- Provided information about hotel services upon request from guests.
- Assisted with food preparation for the morning breakfast.
Caregiver
HH Direct Health Services LLC
Elko
03.2018 - 08.2018
- Provided companionship and emotional support to enhance client well-being.
- Assisted clients with nightly routines, ensuring smooth preparations for bedtime.
- Executed household tasks, including laundry, dishwashing, and cleaning for a hygienic environment.
- Maintained cleanliness and safety standards to promote comfort and hygiene.
- Prepared breakfast and lunches to streamline morning routines.
- Ensured timely readiness for work at F.I.S.H., facilitating bus transportation by 8 am.
Grocery Bagger/Grocery Stocker
Smith's Food & Drug Stores
Elko
06.2016 - 07.2016
- Bagged groceries efficiently during peak shopping hours to enhance customer service.
- Loaded and unloaded groceries for customers requiring assistance, ensuring timely support.
- Gathered grocery carts to maintain a clean and organized shopping environment.
- Emptied and replaced trash cans throughout store to promote cleanliness.
- Swept and mopped floors, cleaned restrooms, and restocked paper towel and toilet paper dispensers.
Summer Youth Employee
Elko Band Council
Elko
06.2015 - 08.2015
- Executed day-to-day duties with accuracy and efficiency.
- Assisted with event activities by setting up equipment and performing post-event cleanup.
- Sold pop and snacks to the community.
Summer Youth Employee
Elko Band Council
Elko
06.2014 - 08.2014
- Executed daily responsibilities with accuracy and efficiency.
- Supported daily care for infants and toddlers.
Education
High School Diploma -
Elko High School
Elko, NV06-2016
Skills
- Room sanitation and safety compliance
- Inventory management and laundry operations
- Guest services and customer engagement
- Team collaboration
- Attention to detail
- Vacuuming and sweeping
- Window cleaning
- Hardworking
- Detail-oriented
Certification
CPR Certification
Timeline
Housekeeper/Front Desk Receptionist
Wingate by Wyndham Hotel
04.2020 - 06.2021
Caregiver
HH Direct Health Services LLC
03.2018 - 08.2018
Grocery Bagger/Grocery Stocker
Smith's Food & Drug Stores
06.2016 - 07.2016
Summer Youth Employee
Elko Band Council
06.2015 - 08.2015
Summer Youth Employee
Elko Band Council
06.2014 - 08.2014
High School Diploma -
Elko High School