Kendra Dunn
Sprinfrield,MO
Summary
Engaging professional with a solid background in customer service and food and beverage management. Recognized for a strong team player attitude and a commitment to maintaining high standards of service. Ready to leverage expertise for impactful contributions.
Overview
4
4
years of professional experience
Work History
Team Leader
Maverik Gas Station
Springfield, MO
03.2026 - Current
- Supervised daily operations, ensuring compliance with safety and service standards.
- Trained and mentored team members, enhancing performance and customer satisfaction.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Managed cash handling procedures, maintaining accuracy in transactions and reports.
Bartender/Server
The Roost Bar and Grill
Springfield, MO
04.2025 - 02.2026
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and dlivering food and beverages in a timely manner.
- Handled cash transactions accurately using point of sale systems while adhering to company policies.
- Maintained cleanliness of work areas including dining room floors, tables, chairs, glassware, ect.
- Ensured the cash drawer was correct and all servers recieved their proper payout at the end of each bar shift.
Food and Beverage Manager
Sunshine Lanes
Springfield, MO
02.2024 - 04.2025
- Manage inventory levels, ensuring optimal stock of beverages while minimizing waste.
- Trained staff on proper preparation techniques, presentation, and knowledge of beverages.
- Worked closely with the kitchen team to coordinate food-beverage pairing for special events or promotions.
- Collaborated with suppliers to negotiate favorable pricing and maintain strong vendor relationships.
Bartender
Enterprise Park Lanes
Springfield, MO
08.2022 - 01.2024
- Crafted and served a wide variety of cocktails, beer, and wines to patrons in a fast-paced bar environment.
- Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits.
Radiology Receptionist
Cox Health
Sprinfield, MO
02.2022 - 02.2023
- Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
- Maintained accurate patient records using electronic health record systems to ensure data integrity.
- Assisted with insurance verification, enhancing coverage clarity for patients and providers.
- Communicated effectively with medical staff to relay patient information and expedite care processes.
Education
High School Diploma -
Marshfield High School
Marshfield, MOSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Engaging personality
- Customer service expertise
Timeline
Team Leader
Maverik Gas Station
03.2026 - Current
Bartender/Server
The Roost Bar and Grill
04.2025 - 02.2026
Food and Beverage Manager
Sunshine Lanes
02.2024 - 04.2025
Bartender
Enterprise Park Lanes
08.2022 - 01.2024
Radiology Receptionist
Cox Health
02.2022 - 02.2023
High School Diploma -
Marshfield High School