Kendra Evans
Boise,ID
Summary
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and committed to patient education and advocacy. Recognized for collaborating well with doctors to maintain top-notch healthcare practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Registered Nurse
St. Luke's Labor And Delivery
Boise, ID , ID
2023.11 - Current
- Ensured compliance with regulatory agencies such as The Joint Commission and Centers for Medicare and Medicaid Services.
- Assisted physicians during examinations or surgical procedures.
- Provided emotional support and comfort to families during difficult times.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Monitored vital signs, administered injections, and provided assistance with medical procedures.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Acted as patient advocate and implemented total patient care through team nursing process.
Health Unit Coordinator
St Luke's Labor and Delivery
Boise , Idaho
2022.04 - 2023.11
- Assisted with scheduling appointments for patients and doctors.
- Updated patient information in electronic systems according to established policies and procedures.
- Participated in team meetings regarding policy changes or improvements within the health unit.
- Provided administrative support to nursing staff as needed.
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Assisted with orienting new employees to departmental procedures.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Greeted visitors and directed them to the proper area of the office.
- Verified insurance coverage prior to patient visits.
- Received requests for medical records from outside agencies or individuals.
- Maintained inventory of medical supplies and equipment in health unit.
- Backed up floor staff by keeping patients' rooms clean and orderly.
- Assisted in the preparation and maintenance of patient charts, ensuring all pertinent information was up-to-date.
Patient Service Representative
Saint Alphonsus Medical Group- Emerald Clinic
Boise, ID , ID
2021.05 - 2022.04
- Assisted patients in filling out check-in and payment paperwork.
- Took copayments and compiled daily financial records.
- Used EPIC and Cerner EHR systems to schedule appointments.
- Balanced deposits and credit card payments each day.
- Followed document protocols to safeguard confidentiality of patient records.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Education
Bachelor of Science - Health Sciences
Idaho State University
Pocatello, IDMaster of Science - Nursing
Eagle Gate College
Boise, IDSkills
- Patient Care and Safety
- Emotional and Social Support
- Vital Signs Collection
- Observation Documentation
- Electronic Recordkeeping
- Calm Under Stress
- Medical assessment
- Emergency Response
- Data Collection
- Patient Satisfaction and Process Improvement
- Professional Bedside Manner
- Epic EHR Management
- Newborn education
Certification
- Advanced Cardiac Life Support (ACLS)
- Neonatal Resuscitation Program (NRP)
- Fetal Monitoring
- EPIC Super User
Timeline
Registered Nurse
St. Luke's Labor And Delivery
2023.11 - Current
Health Unit Coordinator
St Luke's Labor and Delivery
2022.04 - 2023.11
Patient Service Representative
Saint Alphonsus Medical Group- Emerald Clinic
2021.05 - 2022.04
Bachelor of Science - Health Sciences
Idaho State University
Master of Science - Nursing
Eagle Gate College
- Advanced Cardiac Life Support (ACLS)
- Neonatal Resuscitation Program (NRP)
- Fetal Monitoring
- EPIC Super User
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