Kendra Y
Augusta,GA
Summary
Certified Hairstylist with extensive customer service background successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Friendly Cosmetologist with 20 years of experience in Color and Natural Hair care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.
Enthusiastic Color Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Color Correction and training in Hair Extensions. Motivated to learn, grow and excel in Beauty.
Overview
10
10
years of professional experience
Work History
Cosmetologist
Salon Oasis & Day Spa
Augusta , GA
11.2021 - Current
- Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
Cosmetologist
The Makeover Salon
Augusta , GA
03.2014 - 06.2020
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Salon Manager
Perry And Company
Augusta , GA
12.2011 - 03.2015
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory and delegating tasks.
Education
Master Of Cosmetology - Cosmetology Education
Paul Mitchell The School - Atlanta, LLC
Atlanta, GA12.2011
Skills
- New Technique Development
- Beauty Treatment Recommendation
- Cash Register Operation
- Hair Straightening and Curling
- Wig Styling
- Shampooing and Conditioning
- Payment Processing
- Tool, Equipment and Surface Sanitizing
- Appointment Scheduling
- Styling Suggestions
- Product Sales
- POS Terminal Operation
- Hair Clips
Accomplishments
Awarded Miss Paul Mitchell 2011
Timeline
Cosmetologist
Salon Oasis & Day Spa
11.2021 - Current
Cosmetologist
The Makeover Salon
03.2014 - 06.2020
Salon Manager
Perry And Company
12.2011 - 03.2015
Master Of Cosmetology - Cosmetology Education
Paul Mitchell The School - Atlanta, LLC