Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Kendra Hopkins

Prospect Park,PA

Summary

Dynamic and dedicated professional with experience at Tavola Restaurant + Bar, excelling in team collaboration and customer feedback management. Proven ability to optimize dining crew workflow and enhance positive guest interactions, ensuring exceptional service and satisfaction. Skilled in operating POS systems and maintaining high cleanliness standards, contributing to a welcoming dining environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Tavola Restaurant + Bar
Springfield, PA
03.2025 - Current
  • Maintained records of transactions made during shift as required by law or company policy.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Restaurant Hostess

Tavola Restaurant + Bar
Springfield, PA
07.2022 - Current
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.

Education

Bachelor of Science - Public Health And Pre-Occupational Therapy

Moravian University
Bethlehem, PA
05-2029

High School Diploma -

INTERBORO HIGH SCHOOL
Prospect Park, PA
06-2025

Medical Careers

Delaware County Technical School
Folcroft, PA
06-2025

Skills

  • Team collaboration
  • Customer feedback management
  • Supply restocking
  • Patient assessment
  • Community outreach
  • Dining crew workflow optimization

Certification

  • OSHA 10-Hour, OSHA, December 2024
  • Bloodborne Pathogen, OSHA, December 2024
  • Stop The Bleed, American College of Surgeons, May 2025
  • Basic Life Support, American Heart Association, May 2025

Affiliations

Event Leader – Bucs-A-Thon Dance Marathon | Interboro High School, Prospect Park, PA

6/2024-6/2025

  • Led the planning and execution of Bucs-A-Thon, a school-wide dance marathon benefiting the Children's Hospital of Philadelphia.
  • Oversaw a student leadership team, managed event logistics, coordinated entertainment, and organized all fundraising activities.
  • Raised over $70,000 in 4 years to support pediatric care and research, leveraging social media, school outreach, and community partnerships.
  • Engaged students, staff, and local businesses to build momentum and maximize participation and donations.
  • Developed key leadership, event coordination, and communication skills in a high-impact philanthropic setting.

Student Council President – Interboro High School | Prospect Park, PA

5/2024-6/2025

  • Elected to serve as the chief student representative, leading the Student Council in planning school-wide events, addressing student concerns, and promoting school spirit and community involvement.
  • Organized and executed initiatives such as spirit weeks, fundraisers, service projects, and student assemblies, enhancing campus culture and engagement.
  • Acted as a liaison between students, faculty, and administration to advocate for student needs and influence school policies.
  • Managed council meetings, delegated tasks, and collaborated with a team of elected peers to achieve goals and uphold accountability.
  • Strengthened leadership, public speaking, conflict resolution, and organizational skills through active governance and event leadership.

Timeline

Server

Tavola Restaurant + Bar
03.2025 - Current

Restaurant Hostess

Tavola Restaurant + Bar
07.2022 - Current

Bachelor of Science - Public Health And Pre-Occupational Therapy

Moravian University

High School Diploma -

INTERBORO HIGH SCHOOL

Medical Careers

Delaware County Technical School
Kendra Hopkins