Kendra Kincaid
Grand Prairie,TX
Summary
Proactive, goal-oriented professional demonstrating exceptional time management and problem-solving capabilities. Recognized for reliability and adaptability, showcasing rapid ability to learn and implement new skills. Dedicated to utilizing these strengths to enhance team performance and foster organizational growth.
Overview
22
22
years of professional experience
Work History
General Manager
TitleMax Title Loans
Grapevine, TX
06.2018 - Current
- Monitored financial performance, established budgets, and controlled expenses for organizational growth.
- Drove year-over-year business growth by leading operations and strategic planning initiatives.
- Educated clients on loan options, ensuring informed decisions aligned with financial goals.
- Delivered exceptional customer service by swiftly resolving client concerns during lending processes.
- Cultivated strong relationships with clients, resulting in repeat business and referrals.
- Increased productivity through effective time management and prioritization of tasks.
- Assisted clients in selecting suitable loan products, enhancing overall satisfaction.
Team Leader
Amazon Fulfillment Center FTW-2
Coppell, TX
09.2017 - 06.2018
- Facilitated collaboration among department leaders to create aligned objectives across teams.
- Conducted targeted coaching sessions to enhance team members' skills and boost performance.
Auditor
Ulta Beauty Distribution Center
Dallas, TX
07.2016 - 01.2017
- Conducted regular audits to ensure compliance with regulatory requirements and industry standards.
- Enhanced audit processes, improving efficiency and reducing time on each engagement.
- Streamlined documentation to maintain accurate and accessible audit trails.
Data Entry Clerk
Target Distribution Center
Midlothian, TX
04.2008 - 07.2016
- Executed accurate data entry into system to enhance inventory management efficiency.
- Prioritized tasks to ensure timely completion of projects while maintaining attention to detail.
- Upheld strict confidentiality of sensitive client information, ensuring compliance with regulations and policies.
Team Leader
Walmart Supercenter
Denton, TX
03.2006 - 03.2008
- Directed team members in efficient unloading and loading of merchandise.
- Established performance expectations, monitored progress, and provided constructive feedback.
- Delegated responsibilities based on individual strengths to enhance team efficiency.
- Collaborated with department leaders to align shared goals across teams.
Manager
Kwik dry clean supercenter
Denton, TX
08.2003 - 02.2006
- Established facility and ensured operational readiness for business functions.
- Optimized employee schedules to enhance productivity and engagement.
- Resolved customer complaints promptly while maintaining effective communication.
- Accomplished multiple tasks within set timeframes, ensuring adherence to quality standards.
Education
GED - undefined
Ford High School
Quinlan, TX01.1997
Skills
- Team leadership and development
- Collaborative team player
- Efficient multi-tasking abilities
- Strong leadership skills
- Time management proficiency
- Training facilitation
- Building relationships
- Goal-oriented mindset
- Scheduling and planning
Timeline
General Manager
TitleMax Title Loans
06.2018 - Current
Team Leader
Amazon Fulfillment Center FTW-2
09.2017 - 06.2018
Auditor
Ulta Beauty Distribution Center
07.2016 - 01.2017
Data Entry Clerk
Target Distribution Center
04.2008 - 07.2016
Team Leader
Walmart Supercenter
03.2006 - 03.2008
Manager
Kwik dry clean supercenter
08.2003 - 02.2006
GED - undefined
Ford High School