Kendra Lalley
River Falls,WI
Summary
Experienced with planning and executing variety of events, from corporate meetings to large-scale conferences. Utilizes strong organizational skills to manage multiple aspects of event coordination, including vendor relations and budget oversight. Track record of providing excellent client service and ensuring events run smoothly.
Overview
11
11
years of professional experience
Work History
Sales & Event Coordinator
Kilkarney Hills Golf Club & Banquet Facillity
River Falls, WI
04.2025 - Current
- Increased event sales by 45% year over year by conducting tours and consultations with prospective clients.
- Develop event concepts and themes tailored to client specifications, enhancing guest experiences.
- Execute detailed event plans, coordinating with vendors to ensure timely delivery of services and products.
- Manage and grow existing client accounts by consistently delivering high-quality events that exceeded expectations.
- Prepare comprehensive event proposals, outlining costs and timelines to facilitate client decision-making.
Inside Sales
Uline
Hudson, WI
09.2020 - 03.2025
- Prepared cost estimates and delivery timelines in order to obtain commitment and ensure overall customer satisfaction.
- Developed and maintained relationships with vendors utilizing excellent interpersonal skills in order to gain best service and products available to exceed customer expectations and drive revenue for the company.
- Continuously worked with Customer Service on the development and implementation of new business guidelines to enhance total customer experience.
Venue Manager
The Aisling At Troy Burne Golf Course
Hudson, WI
04.2020 - 12.2024
- Executed venue tours to secure bookings and document initial details for event coordinator.
- Served as client contact and primary touch point throughout the planning and day of event.
- Orchestrated day of timelines for all social functions including weddings, tournaments and business parties, effectively managing resources to deliver against competing event schedules, ensuring each client's needs are met.
Customer Service
Uline
Hudson, WI
01.2015 - 08.2020
- Worked directly with carriers regarding damaged and missing product to find a fast and accurate resolution for the customer.
- Investigated and resolved customer inquiries and complaints in an empathetic and timely manner.
- Completed over 30,000 order lines per year with less than a 0.03% error rate resulting in 4-time Top Dog Award winner.
Education
High School Diploma -
Clear Lake High School
Clear Lake, WISkills
- Sales
- Event Planning
- Time management
- Event setup and breakdown
- Schedule management
- Vendor relations
- Exceptional Communication Skills
- Microsoft Office
Timeline
Sales & Event Coordinator
Kilkarney Hills Golf Club & Banquet Facillity
04.2025 - Current
Inside Sales
Uline
09.2020 - 03.2025
Venue Manager
The Aisling At Troy Burne Golf Course
04.2020 - 12.2024
Customer Service
Uline
01.2015 - 08.2020
High School Diploma -
Clear Lake High School