Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kendra Lockhart

Renton,WA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure an HR position. Ready to the help team achieve company goals as well as having strong confidentiality skills.

Overview

18
18
years of professional experience

Work History

Refund Clerk

Costco Wholesale
11.2017 - 07.2022
  • Interacted with members by phone, email or in-person to provide information.
  • Worked in a team environment to take care of members needs including returns, signing members up and giving our knowledge on our Costco Citi Anywhere Visa.
  • Assisting the front end when they are overwhelmed or under staffed.
  • Controlling the line in returns to make it as speedy and smooth for the members experience.

2% Reissue Clerk

Costco Wholesale Corp
07.2022 - 04.2023


  • Issuing shop card approvals to warehouses for escalated situations.
  • Reissuing 2% executive rewards to our members that may have lost theirs or did not receive.
  • Researched membership accounts for high dollar rewards that are $500 or more.
  • Researched membership abuse


HR Administrative Coordinator

Costco Wholesale Corp
04.2023 - Current
  • Monitors and directs incoming mail and prepared outgoing mail.
  • Maintains a well-organized filing system to ensure easy access to important records and documents.
  • Provides backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Greets visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Resolves issues through active listening and open-ended questioning, escalating major problems to the Personnel Team.
  • Keeps track of Home Office Terms and Tranfers (including sending and receiving Personnel Files).
  • Keeps confidential files locked and organized.

Barista

Vinces Coffee
08.2010 - 02.2018
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Assistant Manager

Urban Self Storage
01.2013 - 09.2017
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Maintained a clean property by doing property walks while inspecting any property damage
  • Rented storage units to customers to help them with their move.
  • Kept inventory on stock for supplies in the office.
  • Took bank deposits to the bank nightly.

Barista

Safeway
09.2006 - 04.2009
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Education

High School Diploma -

Liberty Sr High School
Renton, WA
06.2006

Skills

  • Decision-Making
  • Dependable and Responsible
  • Organization and Time Management
  • Attention to Detail
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Multitasking Abilities

Additional Information

Employee of the month of December 2020 at warehouse 110.


Employee of the month of December 2022 as a Reissue Clerk in building 8.

Timeline

HR Administrative Coordinator

Costco Wholesale Corp
04.2023 - Current

2% Reissue Clerk

Costco Wholesale Corp
07.2022 - 04.2023

Refund Clerk

Costco Wholesale
11.2017 - 07.2022

Assistant Manager

Urban Self Storage
01.2013 - 09.2017

Barista

Vinces Coffee
08.2010 - 02.2018

Barista

Safeway
09.2006 - 04.2009

High School Diploma -

Liberty Sr High School

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Kendra Lockhart