Undergraduate student at the University of Minnesota pursuing a Bachelor of Arts in Speech-Language-Hearing Sciences with a minor in Spanish Studies. Possesses advanced Spanish language proficiency enriched by study abroad experience in Madrid, paired with a strong foundation in active listening, cross-cultural communication, and team leadership. Eager to leverage interpersonal skills and firsthand university experience to support students in navigating degree requirements, minor planning, and global study opportunities as a Spanish Peer Advisor.
• Delivered high-quality, attentive service to diverse patrons in a fast-paced environment.
• Communicated effectively with team members and guests, utilizing bilingual (English/Spanish) skills to assist non-English speaking patrons.
• Mentored and onboarded new staff members on service standards, menu details, and point-of-sale systems.
• Maintained a welcoming environment while efficiently managing high-volume customer orders.
• Active listener who tailored recommendations to individual customer preferences and resolved service inquiries with patience.
• Supervised shift operations, coordinated team workflow, and managed opening/closing administrative procedures during high-volume hours
• Provided clear product information to customers, assisting them in finding solutions to fit their needs.
• Collaborated with team members to maintain organized inventory and smooth daily operations.