Kate Knilans
Las Vegas,Nevada
Summary
Polished hospitality leader with 8+ years of progressive experience across premier Las Vegas entertainment venues, luxury resort environments, and high-profile event operations. Recognized for delivering anticipatory, detail-driven guest service while upholding the highest standards of professionalism and discretion. Experienced in supervising suite-level service, leading teams, and executing seamless premium events. Passionate about contributing to a Forbes-caliber property committed to excellence, refinement, and unforgettable guest experiences.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Beverage Server
Durango Casino & Resort
09.2023 - Current
- Deliver personalized, high-touch beverage service within a luxury casino environment
- Anticipate guest preferences and cultivate repeat relationships to enhance retention and loyalty
- Maintain detailed knowledge of premium spirits, wines, and specialty cocktails to elevate guest experiences
- Collaborate with management and service teams to uphold elevated hospitality standards
Bartender
Torrey Pines Pub
08.2023 - Current
- Craft high-quality cocktails while creating a refined and welcoming bar atmosphere
- Develop loyal guest relationships through personalized service and attention to detail
- Maintain expert knowledge of spirits, craft beer, and wine selections
- Balance speed, presentation, and precision during high-volume service periods
Premium Supervisor of Suites
Levy Restaurants – T-Mobile Arena
02.2023 - 03.2023
- Supervised premium suite-level service for concerts, sporting events, and private VIP functions
- Directed pre-event briefings, assigned team responsibilities, and ensured seamless event execution
- Coordinated closely with culinary teams and front-of-house staff to maintain elevated presentation standards
- Resolved guest concerns with discretion and professionalism, protecting brand integrity
- Contributed to revenue growth through strategic upselling and premium service enhancements
- Onboarded and mentored team members to reinforce service excellence and consistency
Bartender
Standard Tavern
12.2021 - 01.2023
- Provided elevated cocktail service in a fast-paced hospitality setting
- Built a strong base of repeat clientele through engaging, polished service
- Managed bar operations including inventory awareness, presentation standards, and revenue-focused upselling
- Demonstrated composure and professionalism during peak service hours
Model Bayhost | Shift Lead | Lead Event Ambassador
Topgolf
08.2017 - 01.2023
- Executed large-scale corporate and private events with meticulous attention to detail
- Led shift teams to maintain service flow, efficiency, and brand-aligned guest interactions
- Interpreted banquet event orders and ensured accurate execution of food and beverage service
- Drove additional revenue through premium offerings and guest engagement strategies
Education
High School Diploma -
College of Southern Nevada
Las Vegas, NV06-2029
Skills
- Luxury Guest Experience & VIP Service
- Premium Beverage & Cocktail Craft
- Suite & Event Operations
- Anticipatory Service Standards
- Team Leadership & Mentorship
- Revenue Optimization & Upselling Strategy
- Service Recovery & Brand Protection
- High-Volume, High-Touch Environments
Certification
Sheriff's Card
Health Card
Alcohol Awareness Card
Timeline
Beverage Server
Durango Casino & Resort
09.2023 - Current
Bartender
Torrey Pines Pub
08.2023 - Current
Premium Supervisor of Suites
Levy Restaurants – T-Mobile Arena
02.2023 - 03.2023
Bartender
Standard Tavern
12.2021 - 01.2023
Model Bayhost | Shift Lead | Lead Event Ambassador
Topgolf
08.2017 - 01.2023
High School Diploma -
College of Southern Nevada