Kendra Mcintyre
Denver,CO
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities. Reliable employee seeking a position. Offering excellent communication, Trustworthy and dedicated with 3 years of experience. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
5
5
years of professional experience
Work History
Lead Cashier Sales Associate
DSW Shoe Warehouse
08.2022 - Current
- Increased customer satisfaction by providing efficient and accurate cash handling services.
- Streamlined the checkout process for faster transactions, resulting in shorter waiting times for customers.
- Reduced cashier errors by implementing thorough training initiatives for new staff members.
- Maintained a high level of integrity with daily cash balancing and reconciliation tasks.
- Promoted store loyalty programs to enhance customer retention and drive revenue growth.
- Supported management in inventory control by accurately recording sales data and reporting discrepancies.
- Enhanced overall store appearance through consistent upkeep of the cashier area, ensuring a clean and organized workspace.
- Assisted customers with product inquiries, demonstrating excellent communication skills and product knowledge.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes whenever possible.
- Trained incoming cashiers on best practices for maintaining speed, accuracy, and professionalism at all times.
- Led efforts to improve organization within the cashier area, implementing measures that increased productivity among team members.
Cook/Cashier
Carowinds Amusement Park
07.2023 - 10.2023
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
Hostess/Lead Food Runner
Harry's Grille & Tavern
07.2022 - 08.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Hostess/Lead Food Runner
Legion Brewing
09.2019 - 09.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NC06.2021
Skills
- Cash handling expertise
- POS System proficiency
- Upselling strategies
- Cash Register Maintenance
- Reliability and punctuality
- Professionalism and Courtesy
- Patience and Empathy
- Training and coaching
- Refunds and exchanges
- Coachable
- Social perceptiveness
- Grace under pressure
Timeline
Cook/Cashier
Carowinds Amusement Park
07.2023 - 10.2023
Lead Cashier Sales Associate
DSW Shoe Warehouse
08.2022 - Current
Hostess/Lead Food Runner
Harry's Grille & Tavern
07.2022 - 08.2022
Hostess/Lead Food Runner
Legion Brewing
09.2019 - 09.2021
High School Diploma -
South Mecklenburg High School
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