Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Kendra Michael

Des Moines,IA

Summary

Motivated college student working toward a BA + MA Degree in the field of Criminology/Criminal Justice. While also working towards a BA in Psychology with a concentration in behavioral analysis. Hard-worker and good multitasker, with a mind set on being in the FBI or Interpol one day. Work experience in different environments has helped shape my communication, adaptability skills, and passion for working hard.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Hollister.Co
03.2024 - 08.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Waitress

Pokey's BBQ
09.2021 - 05.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Volunteer

City County Animal Shelter
04.2016 - 08.2016
  • Feed and Watered Dogs
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Make sure to engage the animals in daily exercise
  • Learning communication and handling skills for different types of animal behaviors

Education

Bachelor of Science - Criminal Justice/Criminology

Drake University
Des Moines, IA
05.2026

Associate of Arts - Criminal Justice/Criminology

Casper College
Casper, WY
05.2024

Associate of Arts - Criminal Justice/Criminology

Lamar Community College
Lamar, CO
05.2024

High School Diploma -

Thunder Basin High School
Gillette, WY
05.2022

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Passionate
  • Product Knowledge
  • Professional Appearance
  • Quicker Learner
  • Attention to Detail
  • Flexible and Adaptable
  • Attention to Detail
  • Flexible and Adaptable

Additional Information

Referneces


Sammy Holms, Manager

408 S Douglas Hwy, Gillette, WY 82716

307-660-9822


Jenny Chatfield, Manager

408 S Douglas Hwy, Gillette, WY 82716

307-299-7830


Jocelyn Norcross, Former soccer coach

125 College Dr, Casper, WY 82601

307-251-5614







Timeline

Retail Sales Associate

Hollister.Co
03.2024 - 08.2024

Waitress

Pokey's BBQ
09.2021 - 05.2024

Volunteer

City County Animal Shelter
04.2016 - 08.2016

Bachelor of Science - Criminal Justice/Criminology

Drake University

Associate of Arts - Criminal Justice/Criminology

Casper College

Associate of Arts - Criminal Justice/Criminology

Lamar Community College

High School Diploma -

Thunder Basin High School

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Kendra Michael