Kendra Miller
New Cumberland,PA
Summary
Dynamic Campaign Manager at Vintory with expertise in email marketing and team collaboration. Successfully managed over 80 marketing campaigns, optimizing performance through strategic communication and attention to detail. Proven problem solver with a strong background in banking knowledge, enhancing partner satisfaction and driving results.
Overview
4
4
years of professional experience
Work History
Server
LongHorn Steakhouse
Mechanicsburg, PA
01.2023 - Current
- Maintained high customer satisfaction through attentive service.
- Organized team operations to enhance efficiency and productivity.
- Trained new team members to ensure smooth onboarding.
- Proactively completed additional tasks beyond current role responsibilities.
- Performed cleaning and organizational duties during downtime to sustain workplace standards.
- Assisted team members with their tasks to promote teamwork and collaboration.
- Pursued growth opportunities within restaurant industry to advance career development.
Campaign Manager
Vintory
Baltimore, MD
09.2024 - 09.2025
- Managed marketing for over 80 companies simultaneously.
- Launched personalized email campaigns and postcards for each partner.
- Monitored campaign performance to optimize results.
- Facilitated partner edits for email content and postcards.
- Secured partner approvals for upcoming campaigns through regular communication.
- Demonstrated strong organizational skills in managing multiple accounts.
- Led department meetings to enhance team collaboration.
- Trained new team members on operational procedures and platforms.
Customer Service Representative
Members 1st Federal Credit Union
Enola, PA
03.2024 - 09.2024
- Assisted members with daily banking needs and account inquiries.
- Navigated various systems to manage member accounts efficiently.
- Presented new products and services to enhance member opportunities.
- Resolved fraudulent situations promptly to protect member assets.
- Advised members on loan options and provided current rate estimates.
- Trained new team members to ensure consistent service quality.
- Maintained strict adherence to schedules for operational effectiveness.
- Demonstrated strong communication and listening skills to improve member interactions.
Contractor
Terry Construction
Etters, PA
10.2021 - 01.2023
- Framed new and remodeled homes to deliver quality structures.
- Constructed drywall installations for residential projects.
- Executed flooring and painting tasks, enhancing aesthetic appeal.
- Managed company receipts to maintain accurate financial records.
- Communicated pricing options to customers for informed decision-making.
- Coordinated labor requirements for specific job assignments.
- Leveraged employee strengths to optimize job completion and customer satisfaction.
- Ensured adherence to project deadlines through effective management.
Education
High School Diploma -
Mechanicsburg High School
Mechanicsburg, PA05-2019
Skills
- Banking knowledge
- Campaign management
- Email marketing
- Team collaboration
- Attention to detail
- Problem solving
- Schedule management
Timeline
Campaign Manager
Vintory
09.2024 - 09.2025
Customer Service Representative
Members 1st Federal Credit Union
03.2024 - 09.2024
Server
LongHorn Steakhouse
01.2023 - Current
Contractor
Terry Construction
10.2021 - 01.2023
High School Diploma -
Mechanicsburg High School