Kendra Moore
JCPenney
Davenport,IA
10
years of professional experience
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Work History
Supervisor
4 Years 4 Months- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Visual Merchandising AOR
Sales
2 Years 1 Month- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Michael Kors Specialist
2 Years 6 Months- Increased sales and customer satisfaction through personalized servicing.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Informed customers of current store promotions to encourage additional sales purchases.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Issued receipts and processed refunds, credits, or exchanges.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled in-store purchase payment processing with cash and credit cards.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
Education
- Medical Assisting
Skills
Cargo and Freight
Mentoring
Staff Training and Development
Management
Patient care
Data Entry and Updating
Technical Support
Retail Merchandising
Timeline
Supervisor
JCPenney
06.2022 - CurrentRead More
Sales
Victoria Secret
07.2019 - 08.2021Read More
Michael Kors Specialist
Macys
07.2016 - 01.2019Read More
Everest College
from Medical Assisting
Read More