Kendra Morton
Westville,OK
Summary
Compassionate Licensed Practical Nurse with background in providing quality patient care. Skills include conducting physical examinations, administering medications and injections, monitoring patient progress and educating patients on health management. Demonstrated ability to collaborate effectively with healthcare teams to improve patient outcomes. Proven track record of remaining calm under pressure while maintaining strong attention to detail.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Cherokee Nation Outpatient Health Center
Tahlequah, OK
10.2023 - Current
- Assessed patient complaints accurately and provided appropriate interventions.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Provided emotional support to patients dealing with illness or injury related issues.
- Coordinated scheduling of follow-up appointments with primary care providers.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Educated patients on disease prevention and management strategies for their individual conditions.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Performed physical assessments, including vital signs and health history documentation.
- Monitored vital signs, fluid intake and output levels, glucose levels, and other medical tests results.
- Ensured that all clinical documentation is accurate and up-to-date in the electronic medical record system.
- Administered medications and treatments according to established protocols.
- Maintained a safe environment by following infection control policies and procedures.
Pharmacy Technician
Walmart Pharmacy
Locust Grove, OK
09.2022 - 12.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Operations Coordinator
AmeriGas Propane
Springdale, AR
10.2011 - 04.2022
- Reviewed financial statements, sales or activity reports, and other performance data to measure productivity
- Orchestrated administrative activities directly related to making products or providing services.
- Managed movement of goods into and out of production facilities to ensure efficiency, effectiveness and sustainability of operations
- Demonstrated and supported continuous improvement and growth mindset.
- Defined problems, collected data, established facts and validated conclusions.
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Responded quickly to meet customer needs and resolve problems.
- Participated in ongoing training to enhance own job skills and knowledge.
- Assisted with new hire orientation and employee training.
- Coordinated and directed financial or budget activities to fund operations, maximize investments or increase efficiency
- Audited payroll and human resource functions for core staff.
- Responsible for DOT compliance and auditing functions.
Floral Department Manager
Harps Food Stores, INC
Siloam Springs, AR
12.2009 - 09.2011
- Performed office and retail service duties, such as keeping financial records, serving customers, answering telephones, selling items and receiving payment
- Conferred with clients regarding price, type of arrangement desired, and delivery date, time and place.
- Unpacked stock as it came into shop.
- Informed customers about care, maintenance and handling of various flowers, foliage, indoor plants and other items
- Wrapped and priced completed arrangements.
- Created and changed in-store and window displays and designs to enhance shop image.
- Performed general cleaning duties in store to ensure shop was clean and tidy.
- Trimmed material and arranged bouquets, wreaths, terrariums and other items using trimmers, shapers, wire, pins, floral tape, foam and other materials
- Ordered and purchased flowers and supplies from wholesalers and growers.
Bookkeeper/Front End Manager
IGA SuperCenter
Siloam Springs, AR
06.2000 - 12.2009
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Oversaw cashier operations, bookkeeping and security.
- Identified operational process inefficiencies to recommend necessary improvements.
- Minimized staff turnover through appropriate selection, orientation and training.
- Implemented and developed operational standards, policies and procedures.
- Led and directed team members on effective methods, operations and procedures
- Conducted quality, timely performance feedback and performance appraisals.
- Created weekly schedules based on predicted staffing needs, budgets and employee requests.
- Addressed and resolved client or customer inquiries to foster superior standards of service.
- Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
Education
Associate of Applied Science - Nursing
Miller-Motte College
Tulsa06.2023
Some College (No Degree) - Criminal Justice
University of Arkansas, Fayetteville
Fayetteville, ARSkills
- Microsoft Office Hiring and Onboarding Human Resources
- Prescription Review
- Medicare and Medicaid Processes
- Staff Leadership
- Wholesale Ordering
- Oversight
- Accounting Techniques
- Customer Service SAP Crystal Reports Microsoft Excel ADP Workforce Now
Additional Information
- Citrix SAP , State of Arkansas LP Gas Board- Propane License
- References available upon request
Certification
State of Oklahoma Pharmacy Technician Permit
State of Arkansas Pharmacy Technician Permit
Licensed Practical Nurse- Compact License
Timeline
Licensed Practical Nurse
Cherokee Nation Outpatient Health Center
10.2023 - Current
Pharmacy Technician
Walmart Pharmacy
09.2022 - 12.2023
Operations Coordinator
AmeriGas Propane
10.2011 - 04.2022
Floral Department Manager
Harps Food Stores, INC
12.2009 - 09.2011
Bookkeeper/Front End Manager
IGA SuperCenter
06.2000 - 12.2009
Associate of Applied Science - Nursing
Miller-Motte College
Some College (No Degree) - Criminal Justice
University of Arkansas, Fayetteville
State of Oklahoma Pharmacy Technician Permit
State of Arkansas Pharmacy Technician Permit
Licensed Practical Nurse- Compact License
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