Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kendra Narro

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Beverage Cart Attendant

Meadowbrook Golf Course
06.2024 - Current
  • Managed closing duties by restocking items on cart and reconciling cash drawer.
  • Operated POS system to facilitate cash and credit transactions.
  • Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
  • Greeted guests and inquired into beverage choices.
  • Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.
  • Contributed to welcoming club atmosphere, engaging with guests in manner that encouraged repeat visits.
  • Engaged in suggestive selling and other sales techniques.

Barista

Caffeination Station
06.2024 - 08.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
  • Used POS system to accurately enter orders and process payments.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Lifeguard

City Of Gonzales, Texas
05.2023 - 08.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Entered water immediately to pull struggling swimmers to safety.
  • Shared tips with patrons on swimming techniques and strength training.

Pool Manager

City Of Gonzales, Texas
05.2022 - 08.2022
  • Assigned work to staff, set schedules, and motivated strong performance in key areas.
  • Ensured compliance with health regulations through regular water testing and documentation procedures.
  • Oversaw and managed lifeguard staff by monitoring attendance and performance.
  • Increased customer satisfaction with timely resolution of issues and proactive communication.
  • Maintained a clean and well-organized facility, contributing to a positive guest experience.
  • Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
  • Coordinated team schedules to ensure adequate staffing, achieving optimal operational efficiency.
  • Enhanced pool safety by rigorously enforcing rules and conducting regular safety drills.

Education

Phlebotomy

South Plains College
Lubbock, TX
09.2024

High School Diploma -

Gonzales High School
Gonzales, TX
05.2023

Skills

  • Venipuncture
  • Order of draw
  • First Aid
  • Patience and Empathy
  • CPR Certified
  • Excellent customer service
  • Order Accuracy

Certification

  • Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).

Timeline

Beverage Cart Attendant

Meadowbrook Golf Course
06.2024 - Current

Barista

Caffeination Station
06.2024 - 08.2024

Lifeguard

City Of Gonzales, Texas
05.2023 - 08.2023

Pool Manager

City Of Gonzales, Texas
05.2022 - 08.2022

Phlebotomy

South Plains College

High School Diploma -

Gonzales High School

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Kendra Narro