Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Generic

Clara Petznick

Kansas City,MO

Summary

A customer favor employee at Shoal Creek Golf Course, excelling in customer service and salesmanship. Enhanced revenue through effective upselling, and trained new staff in best practices. Known for problem-solving and maintaining cleanliness, ensuring an exceptional experience for all guests.

Overview

1
1
year of professional experience

Work History

Beverage Cart Attendant

Shoal Creek Golf Course
04.2025 - Current
  • Delivered beverages and snacks to golfers, ensuring timely service throughout the course.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
  • Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
  • Managed cash transactions accurately, maintaining accountability for sales revenue collected throughout each shift.

Server

Corner Cafe Restaurant
07.2024 - 05.2025
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted in food preparation and presentation to ensure quality standards.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to facilitate timely order fulfillment.
  • Adapted quickly to changing demands during peak hours, ensuring efficiency.
  • Processed payments accurately and efficiently, enhancing transaction speed.
  • Engaged with guests to address inquiries and promote menu items effectively.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Education

High School Diploma -

Parkhill High School
Kansas City, MO

Bachelor of Arts - Sports Communication

Longview
Lee Summit Mo

Skills

    Excellent customer service

  • Cleanliness and sanitation
  • Efficient work habits
  • Flexible schedule
  • Salesmanship
  • Employee training
  • Cross-selling and upselling
  • Problem-solving
  • Time management
  • Attention to detail
  • Cleaning and sanitizing
  • Multitasking Abilities
  • Computer skills
  • Clear communication
  • Customer satisfaction

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Beverage Cart Attendant

Shoal Creek Golf Course
04.2025 - Current

Server

Corner Cafe Restaurant
07.2024 - 05.2025

High School Diploma -

Parkhill High School

Bachelor of Arts - Sports Communication

Longview

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