Kendra Nickell
Franklin,OH
Summary
Dedicated individual with a versatile background in customer service and production. Strong problem-solving skills paired with a commitment to maintaining organization and quality. Prepared to enhance customer experiences and operational efficiency.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Drive-Thru Cashier
White Castle
Franklin, Ohio
10.2025 - 04.2026
- Delivered friendly and efficient service to customers in high-volume drive-thru environment, enhancing overall customer experience.
- Operated cash register and processed customer transactions accurately.
- Prepared food and beverages according to company standards and procedures.
- Kept drive-thru station well-stocked and organized to meet customer needs.
Structural Welder
Elite Welding Academy
Cincinnati, Ohio
09.2025 - 10.2025
- Prepared metal surfaces for welding using wire brushes and grinders to ensure strong bonds.
- Adhered to safety regulations during welding operations to maintain a safe working environment.
- Serviced and inspected equipment and tools to ensure optimal performance and safety standards.
- Cleaned surfaces of metals prior to welding them together using wire brushes or grinders.
Machine Operator
Westrock
West Chester, Ohio
04.2018 - 07.2020
- Operated machinery, producing high-quality packaging materials that met production standards.
- Monitored production lines, ensuring adherence to quality control and safety regulations.
- Adjusted machine settings, optimizing performance to meet production targets.
- Monitored production lines for quality control and safety compliance.
- Adjusted machine settings to complete tasks accurately.
- Monitored the feed and speed of machines during the machining process.
Secretary
N & N AUTO
Franklin, Ohio
11.2009 - 09.2014
- Managed incoming phone calls, responded to inquiries, and routed calls to appropriate departments to ensure efficient communication.
- Handled customer inquiries and provided front desk service to improve overall visitor experience.
- Managed incoming phone calls, responded to inquiries, and efficiently routed calls to appropriate departments.
- Processed invoices for payment and tracked received payments from vendors and clients for accurate financial records.
Education
GED -
MonDay CCI
DaytonSkills
- Cash handling
- Customer service
- Attention to detail
- Operational procedures
- Problem solving
- Problem solving
- Adaptability
- Reliability and punctuality
- Reliability and punctuality
Certification
- AWS WELDING CERTIFICATION - ELITE WELDING ACADEMY
- OSHA 10
- D1.1 WELDING
Timeline
Drive-Thru Cashier
White Castle
10.2025 - 04.2026
Structural Welder
Elite Welding Academy
09.2025 - 10.2025
Machine Operator
Westrock
04.2018 - 07.2020
Secretary
N & N AUTO
11.2009 - 09.2014
GED -
MonDay CCI