Summary
Overview
Work History
Education
Skills
Certification
Publications
Timeline
Generic

Kendra L. S. Ocañez

Amesbury,MA

Summary

CCDS with over 15 years of RN experience in various settings. Experienced in CDI, case management, and staff education. Focus on quality, efficiency, and communication.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Clinical Documentation Specialist III, Second Level Reviewer

Lahey Hospital, Beth Israel Lahey Health (BILH) Shared Services
04.2024 - Current
  • Performed concurrent, second level, and mortality reviews at a level 1 trauma center
  • Chosen to participate in second level review team to pilot new workflows and AI software

Clinical Documentation Specialist

Anna Jacques Hospital, BILH
04.2021 - 04.2024
  • Performed concurrent, retrospective, second level, and mortality reviews
  • Attended rounds and advocated for appropriate LOS and level of care
  • Reviewed DRG denials
  • Oriented new CDI staff and oriented new providers to CDI program
  • Worked closely with lead physician advisor and surgical physician advisor; played key role in rollout of queries to surgical team

RN Care Manager & Team Lead, Behavioral Health Community Partners

Riverside Community Care
01.2018 - 01.2021
  • Case Manager for over 100 Medicaid members; supervised team of 3 RNs
  • Assisted with training and supervision of 15 Care Coordinators, lead team meetings/case conferences, audited documentation, interpreted Masshealth guidelines and eligibility rules
  • Assisted with development of policy, procedures, and program strategy
  • Covered Program Director duties up to several months at a time, including supervision of approx. 20 staff

Float Resource RN

North Shore Physicians Group, Mass General Brigham
01.2015 - 01.2018
  • Provided case management, triage, anticoagulation management and direct care
  • Covered internal and family medicine, urgent care, rheumatology, OBGYN
  • Trained/precepted newly hired and new graduate nurses
  • Implemented in-house anticoagulation management program for newly incorporated practice
  • Member of Patient Quality and Safety Committee

RN

North Shore Medical Center, Mass General Brigham
01.2014 - 01.2017

RN Case Manager & Clinical Coordinator

Massachusetts General Hospital
01.2014 - 01.2017

Senior Health and Wellness Specialist, RN

North Suffolk Community Services
01.2009 - 01.2012

Education

B.A. - Psychology

Boston University
Boston, MA

A.S. - Nursing

North Shore Community College
Danvers, MA

Skills

  • Proficient in Smarter DX/ AI software
  • Use of 3M encoder
  • Low Acuity Reviews
  • Mortality Reviews
  • Vizient scoring
  • DRG Validation

Certification

CCDS

Publications

Ocañez, K. L. S., Kathryn McHugh, R. and Otto, M. W. (2010), A meta-analytic review of the association between anxiety sensitivity and pain. Depression and Anxiety, 27: 760–767

Timeline

Clinical Documentation Specialist III, Second Level Reviewer

Lahey Hospital, Beth Israel Lahey Health (BILH) Shared Services
04.2024 - Current

Clinical Documentation Specialist

Anna Jacques Hospital, BILH
04.2021 - 04.2024

RN Care Manager & Team Lead, Behavioral Health Community Partners

Riverside Community Care
01.2018 - 01.2021

Float Resource RN

North Shore Physicians Group, Mass General Brigham
01.2015 - 01.2018

RN

North Shore Medical Center, Mass General Brigham
01.2014 - 01.2017

RN Case Manager & Clinical Coordinator

Massachusetts General Hospital
01.2014 - 01.2017

Senior Health and Wellness Specialist, RN

North Suffolk Community Services
01.2009 - 01.2012

A.S. - Nursing

North Shore Community College

B.A. - Psychology

Boston University