Kendra Patri
Indian Springs
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Public Safety Dispatcher
City of Reno
Reno
10.2020 - 06.2022
- Answer incoming 911 calls and dispatch the appropriate police, fire or medical response to those in emergency situations.
- Advised callers on escape methods from burning buildings and appropriate actions during medical emergencies using fire dispatching software.
- Understand basic medical terminology to correctly determine the appropriate medical or fire response for callers.
- Demonstrated ability to perform effectively in fast-paced and high-stress situations.
- Maintained real-time status of police and fire units in the field through a computer-aided dispatch system and 800 MHz radio system.
- Provide information and customer service to callers that are not having an emergency and refer them to the appropriate report filing system or agency.
- Maintain certification through the International Academy of Emergency Dispatch to operate the Emergency Fire Dispatching system.
- Run personal information for officers and provide them with any pertinent information needed to maintain scene safety.
- Work with first responders on uncontained emergencies and respond accordingly in the event personnel on scene are hurt or threatened in any way.
- Guided officers and firefighters using a mapping system.
- Communicated effectively with civilians, officers, and firefighters to ensure scene safety and clarity during emergency responses.
- Maintain high standards of customer service to provide a positive experience to callers and first responders.
- Continue workplace education on a regular basis to adapt to changing policies and procedures in the law enforcement and fire dispatching environment.
Machine Operator I
Panasonic Energy of North America
Reno
10.2019 - 10.2020
- Met daily production targets for cell manufacturing, ensuring consistent output and operational efficiency.
- Maintained proper working condition of machines critical for cell production, supporting uninterrupted manufacturing processes.
- Identified and tagged power sources on machines for Containment of Hazardous Energy (CoHE) project, enhancing safety during maintenance procedures.
- Knowledge of standard PPE and safety procedures to operate safely near heavy equipment.
Lead PM Sorter
Ontrac
Reno
10.2017 - 08.2019
- Led a team of 15 to achieve company quotas for packages scanned per hour.
- Coordinated timely shipment of packages through effective communication with other departments.
- Managed employee hours to align with business operations.
- Implemented warehouse safety standards and ensured proper use of equipment daily.
Embedded Tutor
Truckee Meadows Community College
Reno
10.2017 - 08.2018
- Tutored students in English courses, enhancing their comprehension and engagement.
- Assisted with class instructions, facilitating understanding of material and promoting active participation.
- Proofread essays and provided constructive feedback on assignments to improve student writing skills.
Front End Team Member
Whole Foods Market
Reno
05.2017 - 10.2017
- Assisted customers by answering product-related questions.
- Processed cash transactions and efficiently bagged customer purchases.
- Retrieved carts from parking lot and upheld cleanliness in work area.
Direct Support Staff
Confidence Health Resources
Sparks
03.2016 - 07.2016
- Delivered comprehensive home care for adults with special needs, including cleaning, grocery shopping, bathing, and oral hygiene care.
- Supported clients in managing behavioral challenges, fostering improved coping strategies.
- Documented daily cleaning and medication logs to ensure adherence to care plans.
Paraprofessional
East Side Union High School District
San Jose
01.2014 - 03.2016
- Work one to one with post-secondary students with developmental disabilities including autism and down syndrome.
- Managed behavioral challenges by maintaining behavior charts and implementing reward systems to support student progress.
- Supported students at job sites and in classroom settings to enhance their learning and vocational skills.
- Ensured student safety in community settings while teaching safe public transit use to promote independence.
- Assist teachers with filing paperwork and Individualized Education Plans (IEP).
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Remote05-2025
Associate of Arts - English
Truckee Meadows Community College
Reno, NV05-2018
Skills
- Emergency response protocols
- Crisis communication techniques
- Use of 800 MHz radio systems
- Fast typing
- Data entry
- Data accuracy verification
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- ArcGIS Pro
- Attention to detail
- CAD systems operation
Certification
- Terrorism Awareness for First Responders training through Texas A&M Extension Service
- Basic Incident Command System for Initial Response
- An Introduction to the National Incident Management System
- National Incident Management System Resource Management
- National Response Framework, An Introduction
- Telecommunicators Emergency Response Taskforce (TERT) Basic Course through FEMA
- Emergency Fire Dispatch Certification through The International Academy of Emergency Dispatch
Timeline
Public Safety Dispatcher
City of Reno
10.2020 - 06.2022
Machine Operator I
Panasonic Energy of North America
10.2019 - 10.2020
Lead PM Sorter
Ontrac
10.2017 - 08.2019
Embedded Tutor
Truckee Meadows Community College
10.2017 - 08.2018
Front End Team Member
Whole Foods Market
05.2017 - 10.2017
Direct Support Staff
Confidence Health Resources
03.2016 - 07.2016
Paraprofessional
East Side Union High School District
01.2014 - 03.2016
Bachelor of Science - Environmental Science
Southern New Hampshire University
Associate of Arts - English
Truckee Meadows Community College