Kendra Purcell
Woodbury,CT
Summary
Hardworking and reliable with strong ability in teamwork and consistency. Offering a highly organized, proactive and punctual team-oriented mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Medical Assistant Receptionist
Healthy Children Pediatrics
01.2023 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
- Received and routed laboratory results to correct clinical staff members.
PCA
MassHealth
09.2020 - 03.2022
- Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
- Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Crew Member
McDonald's Restaurant
12.2017 - 08.2019
- Wiped down tables and equipment, swept and refilled stock.
- Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
- Packed fast food products in approved containers, cups and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by completing assigned task quickly and accurately.
- Upheld high standards of productivity and quality in operations.
- Organized and restocked supplies to support operations and team productivity.
- Observed safety precautions and practices to reduce injury when using heavy machinery and equipment.
- Answered customer questions and took orders.
- Wrote up detailed repair orders outlining actions and estimated costs.
Education
Some College (No Degree) - Criminal Justice
New England Institute of Technology
East Greenwich, RISkills
- Feeding Assistance
- Caregiver Relations
- Meal Preparation
- Calm Under Stress
- Multitasking and Prioritization
- Records Management
- HIPAA Guidelines
- EMR / EHR
Additional Information
Years back i have included myself in multiple volunteer situations.
My first act of responsibility being a Babysitter for 2 children ( aged 4-5 ) after my school day picking them up from their bus.
Ending of the year 2018 I prepared myself for college constantly volunteering at the local library (Howard Whittemore) after school helping the librarians organize programs, paperwork, Exc. As well as once a month there is a dinner at a local church (St. Michaels) free of charge to the public where I served for months getting involved the the Community.
Timeline
Medical Assistant Receptionist
Healthy Children Pediatrics
01.2023 - Current
PCA
MassHealth
09.2020 - 03.2022
Crew Member
McDonald's Restaurant
12.2017 - 08.2019
Some College (No Degree) - Criminal Justice
New England Institute of Technology
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