Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Ratliff

Germantown

Summary

Dynamic Charge Nurse with a proven track record at Berkeley Square Retirement Community, excelling in team leadership and staff training. Expert in developing individualized care plans and enhancing patient outcomes through effective communication. Known for compassionate decision-making and meticulous documentation, ensuring compliance with healthcare regulations while fostering a supportive environment for both staff and residents.

Overview

12
12
years of professional experience

Work History

Charge Nurse

Berkeley Square Retirement Community
Hamilton, OH
11.2015 - 07.2018
  • Supervised nursing staff to ensure high-quality patient care and compliance with healthcare regulations.
  • Developed and implemented individualized care plans tailored to residents' specific health needs.
  • Coordinated communication between interdisciplinary teams to enhance resident outcomes and service delivery.
  • Trained new nursing staff on best practices, safety protocols, and operational procedures.

Charge Nurse

Heritage House Nursing Home
Connersville, IN
08.2010 - 01.2015
  • Supervised nursing staff to ensure adherence to care protocols and standards.
  • Implemented patient care plans in collaboration with multidisciplinary teams.
  • Mentored junior nurses, enhancing their clinical skills and confidence levels.
  • Coordinated daily operations to optimize patient flow and resource allocation.

Front Desk Coordinator

Sleepcare Diagnostics
Mason, OH
12.2006 - 01.2009
  • Managed patient scheduling and appointments to optimize clinic workflow.
  • Coordinated communication between patients and medical staff to ensure clarity and efficiency.
  • Oversaw front desk operations, enhancing patient experience through exceptional service.
  • Mentored team members in customer service excellence.

Education

LPN -

RETS TECH
Centerville, OH
04.2010

Skills

  • Team leadership
  • Decision-making
  • Compassionate and patient
  • Calm and composed
  • Staff training
  • Personal integrity
  • Issue resolution
  • Documentation
  • Attention to detail

Timeline

Charge Nurse

Berkeley Square Retirement Community
11.2015 - 07.2018

Charge Nurse

Heritage House Nursing Home
08.2010 - 01.2015

Front Desk Coordinator

Sleepcare Diagnostics
12.2006 - 01.2009

LPN -

RETS TECH