Kendra Rodriguez
Humacao,United States
Summary
Driven by a results-focused approach, I enhanced ticketing operations at Marshalls Distribution Center, showcasing my ticketing system expertise and teamwork skills. By implementing new technologies and streamlining processes, I significantly increased efficiency and reduced errors, demonstrating a strong blend of problem-solving abilities and effective communication.
Overview
3
3
years of professional experience
Work History
Cashier
JMU Cafeteria
Harrisonburg, VA
02.2024 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
CF Ticketing
Marshalls Distribution Center
Bridgewater,VA
10.2022 - 03.2023
- Implemented procedures for day-to-day ticket processing, marketing initiatives, financial reporting and event promoter settlements.
- Assisted ticketing department staff with handling of internal ticket allotments and allocations for events.
- Evaluated processes to create efficiencies with staff, resources and processes.
- Ensured compliance with industry regulations regarding ticket sales practices and procedures.
- Implemented new technology to automate repetitive tasks, increasing efficiency in the workplace.
- Reduced errors in ticket issuance by implementing thorough quality control measures.
Kiefel Machine Operator- Level 3
Hollister.Co
Stuarts Draft, VA
07.2023 - 02.2024
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Increased production efficiency by meticulously calibrating machinery before each shift.
- Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
- Improved product quality with thorough inspection and adjustment of machine settings.
- Quickly shut down equipment in emergency situations following protocols.
- Managed and monitored processes and machine systems by observing readings on control boards.
- Analyzed and inspected operating units such as towers, storage tanks and other units to check operation and improve efficiency.
End of Line Technician
Montebello Packaging
Harrisonburg, VA
04.2023 - 09.2023
- Developed comprehensive documentation for work instructions, standard operating procedures, and maintenance schedules related to EOL operations.
- Maintained a safe working environment by adhering to safety protocols and conducting regular safety audits.
- Implemented lean manufacturing principles to minimize waste in end-of-line processes while maintaining high levels of product quality.
- Streamlined end-of-line processes for improved product quality and reduced waste.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Monitored product quality at all stages of production process.
- Updated quality control records and reports.
- Trained other workers in inspection and testing procedures.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
- Operated and maintained testing equipment.
- Sampled products to verify compliance with standards
- Assisted in developing inspection and testing protocols.
Machine Operator
Confer Plastic
Niagara Falls, NY
09.2021 - 10.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Education
GED -
Consorcio
Humacao, PRSkills
- Ticketing system expertise
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Excellent Communication
- Team Collaboration
- Active Listening
- Effective Communication
- Microsoft Office
- Documentation and Recordkeeping
- Documentation and control
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
JMU Cafeteria
02.2024 - 05.2024
Kiefel Machine Operator- Level 3
Hollister.Co
07.2023 - 02.2024
End of Line Technician
Montebello Packaging
04.2023 - 09.2023
CF Ticketing
Marshalls Distribution Center
10.2022 - 03.2023
Machine Operator
Confer Plastic
09.2021 - 10.2022
GED -
Consorcio