Kendra Starling
Summary
Dynamic and results-driven professional with a proven track record as a Store Manager at Derrick Sam's "You have a choice foundation " excelling in customer relations and problem-solving. Recognized for enhancing operational efficiency and maintaining high standards of confidentiality. Adept at multitasking and delivering exceptional customer service, ensuring positive client experiences and fostering loyalty.
Customer service professional with strong background in delivering exceptional support and customer satisfaction in high-volume environments. Known for excellent communication skills and ability to resolve issues promptly. Highly collaborative and adaptable, ensuring team success and consistently meeting targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Derrick Sam
Katy, TX
06.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Office Manager
Rosalind McGaha
Houston, TX
02.2021 - 06.2023
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Balanced daily cash transactions, accurately maintaining financial records for the front office department.
Education
High School Diploma -
Summer Creek High School
Houston, TX05-2020
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
Certification
- Licensed [Medical Assistant ] - [2023-Current]
Languages
English
Full Professional
Timeline
Store Manager
Derrick Sam
06.2023 - Current
Office Manager
Rosalind McGaha
02.2021 - 06.2023
High School Diploma -
Summer Creek High School
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