Kendra T. Hassell
Long Beach
Summary
Dynamic professional with extensive experience at SeniorCare EMS as a Billing Team Lead, excelling in ICD-10-CM coding and team motivation. Proven organizational skills and attention to detail enhance operational efficiency. Adept in EPIC software and committed to delivering exceptional customer service, driving team success in fast-paced environments.
Overview
7
7
years of professional experience
Work History
NYU Billing Team Lead
SeniorCare EMS
Lynbrook
09.2021 - 10.2025
- Trained and coached new team members to get acclimated to office environment
- Delegated daily tasks for team members to follow
- Motivated team members to help strengthen their problem-solving skills
- Identified and apply proper ICD-10-CM codes for outpatient coding i.e. Medicare, Medicaid, Managed Care, etc.
Office Coordinator
Advanced Implant Dentistry
Cedarhurst
02.2021 - 09.2021
- Scheduled appointments and registered patients
- Typed email correspondences and Post-Surgical Letters
- Verified patient insurance eligibility and claim status
- Created charts, send necessary consent forms, and upload images into Dentrx system
Front Desk Coordinator
Thrive Medical
Massapequa
02.2019 - 02.2021
- Entered patient data into EMR Practice Suite system
- Prepared patient charts, physician’s schedule and confirm appointments one day prior to appointment
- Obtained referrals/authorizations that may be required for procedures
- Processed and completed daily deposits for office
Education
Bachelor of Arts - Business Administration
Berkeley College
New York, NY12.2015
Associate of Applied Science - Fashion Buying Merchandising
Nassau Community College
Garden City, NY12.2012
Some College (No Degree) - Certified Coding Specialist Program
Molloy University
Rockville Centre, NYSkills
- Accurint and Lexis Nexis
- Connex and Medicare
- EPACES and Medicaid
- EPIC software
- Microsoft applications
- Practice suite software
- Dentrix software
- Attention to detail
- Customer service
- Organizational skills
- Initiative taking
- Cash handling
- Medical terminology
- Typing proficiency
Accomplishments
- Berkeley College President’s List - Summer 2015
- Berkeley College Dean’s List - Fall 2013
Timeline
NYU Billing Team Lead
SeniorCare EMS
09.2021 - 10.2025
Office Coordinator
Advanced Implant Dentistry
02.2021 - 09.2021
Front Desk Coordinator
Thrive Medical
02.2019 - 02.2021
Bachelor of Arts - Business Administration
Berkeley College
Associate of Applied Science - Fashion Buying Merchandising
Nassau Community College
Some College (No Degree) - Certified Coding Specialist Program
Molloy University