Summary
Overview
Work History
Education
Skills
I AM BILINGUL
Languages
Work Availability
Quote
Timeline
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KENDRA THOMAS

Laplace,LA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

19
19
years of professional experience

Work History

Sales Associate

Walmart
11.2004 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

William T. Dwyer High School
West Palm Beach, FL
05.1999

Skills

  • Hospitality and Accommodation
  • Sales Training
  • Store Opening and Closing
  • Inventory Tracking
  • Stockroom Organizing
  • Audit Inventory
  • Documentation and Recordkeeping
  • Multitasking Strengths
  • Customer Service
  • Time Management
  • Excellent People Skills

I AM BILINGUL

I SPEACK BOTH ENGLISH, AND SPANISH, AND A LITTLE FRENCH.

Languages

Spanish
Limited Working
French
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Sales Associate

Walmart
11.2004 - Current

William T. Dwyer High School

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KENDRA THOMAS