Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Thomas

Brooklyn,NY

Summary

Dynamic professional with a strong track record at Sephora and Brooklyn Prospect Charter School, bringing expertise in project management and research analysis. Known for driving customer satisfaction and improving student outcomes through innovative strategies and attention to detail. Proficient in Microsoft Excel and skilled in creating collaborative environments, resulting in enhanced operational efficiency and academic performance. Highly organized, with strengths in task prioritization and customer service, ready to leverage experience and training to tackle new challenges and add value to your team.

Overview

10
10
years of professional experience

Work History

Beauty Advisor

Sephora
05.2024 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Learning Specialist

Brooklyn Prospect Charter School
08.2014 - Current
  • Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
  • Supported struggling students with targeted interventions, resulting in improved academic performance.
  • Served as a liaison between school administration and faculty, facilitating open communication channels for addressing concerns or suggestions.
  • Implemented innovative teaching techniques to keep students engaged and motivated throughout the learning process.
  • Utilized data-driven instruction to identify areas of improvement and adjust teaching strategies accordingly, enhancing student outcomes.

Education

Bachelor of Science - Education

Delaware State University
Dover, DE
05-2013

Skills

  • Excellent attention to detail
  • Research and Data Analysis
  • Documentation skills
  • Financial and operational reporting
  • Microsoft Excel
  • Research abilities
  • Project Management

Timeline

Beauty Advisor

Sephora
05.2024 - Current

Learning Specialist

Brooklyn Prospect Charter School
08.2014 - Current

Bachelor of Science - Education

Delaware State University

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Kendra Thomas