Kendra Toohill
Kafer Tiling and Excavating
Fairbury,Illinois
23
years of professional experience
Former food service worker and shop management worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure. Looking for new job opportunities and different environment. Looking to find a job where I can grow.
Work History
Shop Manager/Office Helper
10 Months- Coordinated shop inventory, tools, and supplies to support daily tiling and excavation operations.
- Maintained clean, safe shop areas by following housekeeping and equipment storage procedures.
- Recorded equipment issues and service needs to support timely repairs and preventive maintenance.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Kept records of maintenance on all trucks and equipment.
- Washed machines and trucks.
- Operated heavy machinery for yard organization and loading and unloading trucks.
- Maintained shop organization.
- Kept track of all shop and yard inventory.
- In charge of purchasing, deliveries, and picking up inventory from vendors.
- In the office I helped with payroll; checking and approving workers hours.
- Kept track and entered taxes due for monthly, quarterly, and yearly.
- Entered and updated invoices, received payments, and payed bills.
- Answered phone calls and entered leads for jobs.
Kitchen Manager
7 Years 11 Months- Led kitchen operations, maintaining food quality, safety, and service standards during daily rush periods.
- Managed inventory, ordering, and receiving to prevent shortages and reduce waste.
- Trained team members on food prep, sanitation, and equipment use.
- Enforced cleanliness procedures and temperature logs to support health code compliance.
- Monitored product rotation and freshness to keep prepared foods consistent.
- Coordinated hot food production with store operations to improve service flow.
- Resolved kitchen issues quickly, supporting smooth operations and reliable customer experience.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Entered book work and store deposits every morning for the store.
- Maintained a clean and safe work environment, adhering to all health department and steritech regulations and guidelines.
- Order and received food and store products keeping products stocked and ready for customer service.
- Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
- Improved customer satisfaction with timely and accurate food distribution.
Teller
2 Years- Processed deposits, withdrawals, loan payments, and transfers accurately during daily branch transactions.
- Balanced cash drawer, verified totals, and resolved discrepancies to maintain cash control.
- Delivered courteous customer service, answered account questions, and directed clients to appropriate banking solutions.
- Followed security procedures for cash handling, check verification, and confidential account information.
- Supported branch operations by preparing currency orders, vault transactions, and end-of-day reports.
- Resolved account issues quickly while maintaining accuracy, compliance, and service standards.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries regarding account balances, transaction history, service charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Processed loan payments accurately.
- Assisted customers with compromised debit cards and issued new credentials.
- Placed orders for customer checks and verified starting numbers.
- Educated customers on online banking and mobile banking application.
- Managed large amounts of maney daily.
- Distributed cashier checks, money orders, debit cards, and plate stickers.
Assistant Manager
9 Years 2 Months- Supervised daily store operations, ensuring smooth customer service and consistent team performance.
- Managed inventory counts, ordering, and stock rotation to maintain product availability.
- Trained associates on cashier procedures, food service standards, and store policies.
- Monitored cash handling, deposits, and register accuracy to reduce discrepancies.
- Resolved customer concerns promptly, preserving service quality and repeat business.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily.
- Managed books, cash intake, and deposit records. Handled deposits and change orders with the bank.
- Rotated merchandise and displays to feature new products and promotions.
- Handled food orders with customers and efficiently ran kitchen and delivery.
- Ordered all the store products and helped unload and put away truck.
Screen Maker
2 Years 1 Month- Fabricated window screens using framing, mesh, and spline tools.
- Measured and cut materials to match production specifications.
- Inspected finished screens for alignment, tension, and quality defects.
- Adjusted equipment settings to maintain consistent output and fit.
- Corrected screen defects and reworked assemblies to meet quality standards.
- Troubleshot technical issues during production runs, quickly resolving problems to maintain workflow efficiency.
- Assembled fireplace and window screens; operating screen press, drill, and installing screen to screen frame.
- Enhanced screen quality by consistently conducting thorough inspections and identifying defects.
Education
High School Diploma
Skills
Fast learner
Great attitude
Attention to detail
Good with numbers
Work well with others
Like to keep busy
Problem-solving
Dependable and responsible
Multitasking and organization
Customer service
Invoicing
Tax and payroll
Vendor relations
Inventory management
Inventory control
Hiring and onboarding
Supply ordering
Food and beverage management
Food safety
Food preparation
Staff training and development
Kitchen management
Waste reduction
Food safety handling
Kitchen equipment maintenance
Product rotation
Timeline
Shop Manager/Office Helper
Kafer Tiling and Excavating
11.2025 - 09.2026Read More
Kitchen Manager
Casey General Store
11.2017 - 10.2025Read More
Teller
SOCU
11.2015 - 11.2017Read More
Assistant Manager
Casey General Store
07.2006 - 09.2015Read More
Screen Maker
Quanex
11.2003 - 12.2005Read More
Prairie Central
High School Diploma
Read More