Summary
Overview
Work History
Education
Skills
Timeline
Generic
Kendra Watkins

Kendra Watkins

Jackson,TN

Summary

Dedicated quality technician well-versed in overseeing complete planning, trend modeling and documentation. Several years of experience providing detailed communications regarding necessary quality assurance processes and priorities. Pivotal statistical analysis and tracking to maintain and archive specific data-test results. Thorough approach to logging performance details to bolster qc considerations.

Knowledgeable professional offering several years of experience in quality control. Focused, detail-oriented and dedicated to continuous improvement and helping team produce top results.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Quality Technician

Toyota Boshoku America, Jackson
Jackson, TN
11.2021 - 11.2023
  • Performed detailed inspections of products to ensure they met customer requirements and industry standards.
  • Conducted root cause analysis on non-conforming parts, identified corrective actions, and reported findings to management.
  • Developed quality control plans for new projects and monitored implementation of them.

Assembly Line Worker

Hendrickson Trailer Suspensions
Clarksville , TN
12.2018 - 07.2021
  • Assembled components of a variety of products, adhering to production specifications.
  • Monitored assembly line operations and identified any issues or problems that arose.
  • Inspected finished products for quality assurance purposes.

Customer Service Representative

Marshalls
Jackson, TN
10.2015 - 10.2018
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

North Side High School
Jackson, TN
05-2017

Skills

  • Product Testing
  • Production Logging
  • Sampling protocols
  • Sampling procedures
  • Testing Procedures
  • Material testing
  • Quality reporting
  • Quality Management Systems
  • Specifications understanding
  • Measurement techniques

Timeline

Quality Technician

Toyota Boshoku America, Jackson
11.2021 - 11.2023

Assembly Line Worker

Hendrickson Trailer Suspensions
12.2018 - 07.2021

Customer Service Representative

Marshalls
10.2015 - 10.2018

High School Diploma -

North Side High School
Kendra Watkins