Kendra Watson
New York
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Sales Agent
Spectrum
New York
06.2023 - Current
- Engaged customers to promote service offerings and enhance brand loyalty.
- Conducted needs assessments to tailor solutions for diverse client requirements.
- Managed customer inquiries through various communication channels efficiently.
Barista
Starbucks
New York
06.2022 - 04.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
Beauty Advisor
Ulta Beauty
New York
11.2021 - 05.2022
- Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
Sales Associate
TJ Max
New York
05.2021 - 01.2022
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
Construction Laborer
S&M
New Rochelle
04.2021 - 06.2021
- Fire proofed light outlets.
- Heavy duty Cleaning at work site as a team.
- Practiced safe work habits and followed company and industry policies, procedures and regulations.
- Ensured job site cleanliness and organization through all phases of service process.
Education
Diploma -
High School of Fashion Industries
New York, NYSkills
- Conflict Mediation
- Billing and Payment Processing
- Ability to Adapt
- Fast pace environment worker
- OSHA 30
- SST 10
- 4-HOUR SUPPORTED SCAFFOLD USER & REFRESHER
- F-60
Timeline
Sales Agent
Spectrum
06.2023 - Current
Barista
Starbucks
06.2022 - 04.2023
Beauty Advisor
Ulta Beauty
11.2021 - 05.2022
Sales Associate
TJ Max
05.2021 - 01.2022
Construction Laborer
S&M
04.2021 - 06.2021
Diploma -
High School of Fashion Industries