Kendra Watters

· Performed triage on patients and determined severity of injuries and illness and advised/scheduled accordingly.

· Conveyed treatment options, diagnosis information, and home care techniques to patients, caregivers, and family members to optimize health outcomes.

· Patient education provided for wound care, diabetic teaching, and self-injection administration of medications.

· Administered vaccines, oral and injectable medications, and nebulizer treatments.

· Performed medication and vaccine verification and performed staff audits.

· Improved efficiency and time management among staff members by assisting with nurse visits, clinic duties, and patient messages and calls.

· Managed inventory of medical supplies within the clinic setting, ensuring adequate stock levels for uninterrupted patient services.

· Mentored new nursing staff by sharing clinical expertise and clinic workflow.

· Led team in driving successful patient outcomes by prioritizing standard of care and best practices.

· Collaborated with physicians to quickly assess patients and deliver appropriate treatment.

· Evaluated employee performance and conveyed constructive feedback to improve skills

· Served in a variety of specialty healthcare services including Family Medicine, HIV and PrEP care, Refugee Screening, Idaho Health District TB care, and Hepatitis C care.

· Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.

· Administered medications via oral, IV, and intramuscular injections and monitored responses.

· Evaluated patient histories, complaints, and current symptoms.