Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kendra Wiles

Perry,FL

Summary

Sales Professional experienced in upselling and retail merchandising. Enhanced customer loyalty through exceptional service and product knowledge while promoting beneficial products and ensuring loss prevention. Delivered high sales results and effectively managed customer complaints, contributing to a positive team environment.

Overview

3
3
years of professional experience

Work History

Associate

Perry Pawnbrokers
Perry, FL
03.2024 - Current
  • Assisted customers with pawn transactions and inquiries.
  • Managed inventory of merchandise and ensured accurate record-keeping.
  • Processed loan applications and evaluated collateral items for value.
  • Maintained cleanliness and organization of the store environment.
  • Trained new associates on store operations, policies, and procedures.
  • Processed 4473 forms for firearm purchases and worked closely with ATF.

Sales Associate

Mitch's Gold
Perry, FL
03.2024 - Current
  • Utilized POS systems efficiently for transaction processing.
  • Developed strong product knowledge to advise customers accurately.
  • Enhanced customer loyalty through exceptional service and follow-up.
  • Handled customer complaints in a professional manner.

Front Desk Receptionist

Timberland Ford
Perry, FL
04.2025 - 07.2025
  • Verified guest payment and contact information.
  • Managed front desk operations, ensuring efficient guest registration and service.
  • Assisted with administrative tasks such as photocopying, scanning, and filing documents.

Teller

Blue Coast Federal
Perry, FL
01.2023 - 04.2023
  • Recommended beneficial products and services to customers, consistently exceeding daily goals.
  • Identified suspected fraud based on behavioral and transaction markers.
  • Retained up-to-date knowledge of offered products and services to educate customers on features, benefits and pricing.

Education

Taylor County High -

Taylor County High
Perry, Fl

Skills

  • Retail merchandising expertise
  • Firearm compliance
  • Administrative support
  • Attention to detail

Timeline

Front Desk Receptionist

Timberland Ford
04.2025 - 07.2025

Associate

Perry Pawnbrokers
03.2024 - Current

Sales Associate

Mitch's Gold
03.2024 - Current

Teller

Blue Coast Federal
01.2023 - 04.2023

Taylor County High -

Taylor County High
Kendra Wiles