Kendra Wilson
Odessa,TX
Summary
Significantly enhanced herd health at End of Trail Ranch and Rescue. Leveraging expertise in equine first aid and health regiment, I consistently did round a clock care to downed and sick equine. Responsible Animal Caretaker skilled in bathing, grooming and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Skilled Heavy Equipment Operator with 3 years of heavy equipment experience. Knowledgeable in wide range of forklifts, skid-steers and tractors
Overview
6
6
years of professional experience
Work History
Equine Daily Care Provider
End of Trail Ranch and Rescue
01.2023 - 02.2024
- Assessed individual horse nutritional needs to develop customized feeding plans that optimized energy levels, weight management, and overall health status.
- Streamlined barn operations by creating an efficient inventory management system for supplies, feed, and equipment.
- Contributed to the well-being of equines through regular monitoring.
- Improved overall herd condition by implementing effective preventive care measures, such as vaccinations and deworming schedules.
- Aided in the recovery of injured horses by administering prescribed medications and treatments.
- Assisted in administering medical care to injured animals, facilitating their successful rehabilitation.
- Assisted in rescues to treat sick, injured and orphaned wild animals.
- Monitored recovering animals closely for signs of improvement or complications, promptly addressing any concerns that arose.
Owner/Salesperson
Zollies Oilfield Supplies
08.2022 - 02.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Operated range of heavy equipment on regular basis with advanced skill.
- Moved equipment between job locations using truck and trailer.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
- Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
- Operated excavators, forklifts and skid-steers to transport heavy materials, practicing safety measures.
Outside Sales Representative
Oilfield Equipment INC
04.2019 - 07.2022
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Inspected projects, identified issues that occurred and implemented corrective measures.
- Unloaded and positioned prefabricated steel and heavy equipment using hoisting equipment, such as cables, pulleys, or hooks.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Handled complex requests from VIP clients successfully, fostering long-term relationships built on trust and reliability.
Office Administrator
The Lass Corp
06.2018 - 01.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and inventory, restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Oversaw inventory management, ensuring office supplies were adequately stocked without over ordering.
- Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
- Handled complex requests from VIP clients successfully, fostering long-term relationships built on trust and reliability.
- Built partnerships with diverse internal teams and sales, finance, and operations departments to streamline processes.
Education
GED -
University of The Ozarks
Ozark, AR09.2005
Skills
- Horse handling
- Equine rehabilitation
- Groundwork skills
- Equine first aid
- Equine behavior
- Injury Prevention
- Patience and composure
- Customer Relationship Management
- Heavy Equipment Operation
- Loader Operation
- Valid Driver's License
- Goal-Oriented
Timeline
Equine Daily Care Provider
End of Trail Ranch and Rescue
01.2023 - 02.2024
Owner/Salesperson
Zollies Oilfield Supplies
08.2022 - 02.2024
Outside Sales Representative
Oilfield Equipment INC
04.2019 - 07.2022
Office Administrator
The Lass Corp
06.2018 - 01.2020
GED -
University of The Ozarks
Similar Profiles
Meg SahdalaMeg Sahdala
Founder/CEO at Miami Animal Rescue/Miami Animal Rescue RanchFounder/CEO at Miami Animal Rescue/Miami Animal Rescue Ranch
Anthony SmithAnthony Smith
Driver at Jackson Trail Fire RescueDriver at Jackson Trail Fire Rescue
Tara LeBlancTara LeBlanc
Cattle Rancher at Journeys End RanchCattle Rancher at Journeys End Ranch