Jamie Webb
West Point,UT
Summary
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge coordinating with healthcare providers to ensure comprehensive care plans.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
26
26
years of professional experience
Work History
Business Owner
Almosta Ranch Trail Rides
01.2019 - Current
- Interacted well with customers to build connections and nurture relationships.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Volunteer
Utah's Mounted Thunder
01.2010 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Caregiver
Karma Olsen
03.2015 - 12.2020
- Assisted client with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patient, reducing risks and ensuring optimal health outcomes.
- Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
Problem Solver
Basic Research
08.2005 - 01.2010
- Managed timely and effective replacement of damaged or missing products.
- Defined problems to make decisions and moved forward to support quick resolution.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Customer Service Representative
Delta Airlines
01.1999 - 01.2002
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Cross-trained and backed up other customer service managers.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Bachelor of Science - Advanced Radiological Sciences, MRI
Weber State University
Ogden, UT08-2024
Massage Therapy
Renaissance College of Massage Therapy
Woods Cross, UT05-2005
Skills
- Customer service
- Customer relations
- Attention to detail
- Driven and determined
- Respectful and compassionate
- Time management
- Problem-solving
- Dependable and responsible
Timeline
Business Owner
Almosta Ranch Trail Rides
01.2019 - Current
Caregiver
Karma Olsen
03.2015 - 12.2020
Volunteer
Utah's Mounted Thunder
01.2010 - Current
Problem Solver
Basic Research
08.2005 - 01.2010
Customer Service Representative
Delta Airlines
01.1999 - 01.2002
Bachelor of Science - Advanced Radiological Sciences, MRI
Weber State University
Massage Therapy
Renaissance College of Massage Therapy
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