Highly organized and solutions-driven professional with project management experience in events, media, and finance. Proven success in improving operational processes, leading cross-functional collaboration, and coordinating complex initiatives with accuracy and attention to detail. Thrives in fast-paced environments while delivering exceptional service and innovative solutions.
Overview
17
17
years of professional experience
Work History
Special Event Security Liaison
Alexander Protection Group
Nashville
01.2021 - Current
Point of contact between Director of Security and external security agencies for Nashville’s New Year’s Eve Big Bash and Let Freedom Sing! Music City July 4th.
Supervise multiple security agencies during events, instruct staff on specific event policies and ensure proper coverage and enforcement are in place.
Communicated updates and emergency issues to direct reports, associates, and head of security to ensure timely responses during events.
Address attendee complaints and inquiries regarding the security policies and general event information to provide participants with a fun and safe experience.
Serve as a key leader in the construction and training of new event management software for OSVES team and troubleshooting implementation. Based on data from our team, clients, and campus partners, analyzed and developed new protocols and processes for clear communication across campus, quicker, more efficient event processing leading to more accuracy in event production and an exceptional client experience.
Managed student worker staff in scheduling office, overseeing recruitment, hiring, training, and payroll while fostering work ethic and character development.
University Scheduling Coordinator
Belmont University
Nashville
01.2019 - Current
Office of Strategic Venues and Event Services specializing in planning and scheduling events for athletics, student organizations, university departments and external clients. Exemplary customer service and relationship building as first touch to clients in the event process.
Coordinated with event managers, operations, production, campus partners, and external vendors to exceed client expectations in event execution.
Identified challenges and collaborated with campus to implement initiatives that increased student organization activities by 81% over 5 years, aligning with university core values.
Assistant Photo Editor
Athlon Media Group
Nashville
01.2016 - 01.2019
Selected, obtained, and edited images to match article copy for a weekly national magazine with a circulation of 6 million readers and daily website stories.
Coordinated and executed exclusive photo shoots, managing artists, photographers, locations, and stylists to capture the artistic concept.
Approved page design and conducted pre-press retouching and color correction adjustments to ensure high-quality publication standards.
Created an archiving system for commissioned images, including entering extensive metadata, establishing an organizational file system, and tracking usage across publications.
Associate Wealth Management Advisor
Northwestern Mutual
Virginia Beach
01.2013 - 01.2015
Managed $20-$30 million in individual and corporate investment assets, analyzed client portfolios and market data, established and serviced investment accounts, prepared recommendations, rebalanced portfolios, and oversaw year-end tax loss selling and tax issues.
Managed compliance coordination between the agent’s business, Northwestern Mutual, and the SEC. Maintained client records in a compliant manner in accordance with SEC regulations, including submission, approval, and retention of all essential documents subject to unannounced inspections.
Implemented an organizational system for client files and streamlined workflow processes, improving document location efficiency, enhancing client presentations, and increasing service accuracy.
Assistant Photo Editor
American Media Inc.
Nashville
01.2010 - 01.2013
Created images to correspond with article copy for publication in a weekly national magazine with a circulation of 40,000 readers and daily website stories. Worked as a staff photographer covering artist events and concerts.
Led the department in developing and administrating a new budget monitoring system to ensure the department stayed on budget despite a 15% decrease in funds.
Coordinated and executed exclusive photo shoots with country music artists, managing the artist, photographer, location, and hair/make-up/wardrobe stylists to capture the artistic concept for the editorial story.
Education
BBA - Music Business
Belmont University
Nashville
05-2004
Skills
Critical Thinking
Communication
Teamwork
Time Management
Leadership
Customer Service
Project Management
Accomplishments
2020 Presidential Debate Transportation Committee, Director of Wayfinding and Volunteer Coordinator
Belmont University Staff Advisory Council Event Chair, Vice President, & President 2020-2023
Odyssey Ware liaison, Dyslexia professional & Special Education Inclusion Teacher at Pamela Thomas (Principal)Odyssey Ware liaison, Dyslexia professional & Special Education Inclusion Teacher at Pamela Thomas (Principal)