Kendrah Bouknight

Work History

DFAS

Killeen, Texas

01.2023 - Current

Oversaw repairs and maintenance operations to ensure optimal functionality of 4 building systems.
Enforced safety compliance protocols to promote a secure environment for all employees and visitors.
Managed budgets effectively to optimize resource allocation and minimize costs across projects.
Supervised staff to enhance productivity and foster a collaborative work atmosphere.
Maintained building systems to ensure operational efficiency and adherence to regulatory standards.
Help over 50 customers a day with any issues or questions- in person and over the phone.
Process and schedule over 20 reservations a day for 4 different facilities
Ensure daily events and planners are help by me or my team for maximum efficiency
Input over 50 customers personal data in the system and calendar a day
Providing technical support daily for multiple teams using the facilities
Providing information on upcoming events and programs to customers
Inspected equipment, facility grounds, external building structure and systems on regular basis.
Monitored inventory levels of supplies used in the facility's operations.
Trained, managed and evaluated performance of staff members involved in daily operations.

U.S. Army

Multiple Locations

06.2020 - Current

Synchronize religious support in the contemporary operating environment
Coordinate force protection for religious support operations
Coordinate the circulation of the unit ministry team in the contemporary operating environment
Operate communication equipment and digital reporting systems
Assist in planning religious support operations and deployments
Maintain reports, files and administrative data for religious operations
Apply technology to religious operations
Conduct specialized peer counseling for combat stress casualties
Prepared, coordinated and distributed information about yearly schedule of activities and classes
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity

Uber Drivers, Uber Eats

Central, TX

11.2022 - 10.2024

Drove more than 150 miles per day to serve as many as 100 customers per month in the central Texas area (multiple cities)
Monitored traffic conditions and applied defensive strategies to avoid accidents.
Communicated effectively with dispatch and customers to provide status updates.
Met promised delivery times consistently by using GPS software to spot and avoid traffic delays
Verified orders prior to completing deliveries to avoid customer complaints
Ensured vehicle cleanliness and performed regular maintenance checks.
Adapted to changing routes or schedules as required by the employer.
Transported riders to designated stops according to pre-determined schedules.
Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns

DFAS

, South Korea

12.2021 - 11.2022

Led a diverse team to achieve project objectives and foster a collaborative work environment.
Facilitated clear and effective communication with clients to ensure satisfaction and understanding of services.
Coordinated event logistics to streamline operations and enhance overall attendee experience.
Implemented innovative event promotion strategies to increase engagement and attendance.
Cultivated strong vendor relationships to secure favorable agreements and ensure service quality.
Researched trends in order to ensure success in all events planned.
Researched, planned, and executed over 50 events for over 500 people in 24 months.
Written CONOPs and organized presentations for senior leadership.
Tracked and reported on key metrics post-event, including attendance, revenue, and participant feedback, to assess success and areas for improvement.
Maintained an organized database of contacts using software applications like MS Excel and Access.
Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
Documented events with details in customer preferences, financial considerations and successes and failures.

Marco's Pizza

Columbia, SC

05.2020 - 06.2020

Operated as full-service food provider in pizzeria by taking orders, preparing meals and collecting payments
Loaded dishwasher with china and thoroughly hand-washed dishes pans and utensils to tidy up serving line
Prepared recipe ingredients by washing, peeling, cutting and measuring
Maintained effective supply levels by monitoring and reordering food stock and dry goods
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations
Prepared and cooked food orders for customers by noting customizations and portion sizes