Kendrea Walker
Houston,US
Summary
Dynamic Senior Operations Supervisor with extensive experience , excelling in safety oversight and quality control monitoring. Proven ability to enhance donor flow efficiency while ensuring compliance with health regulations. Strong teamwork and multitasking skills contribute to successful laboratory operations and optimal patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Operations Supervisor
Grifols Biomat Plasma USA
Lithonia, GA
01.2022 - 02.2026
- Supervised plasma laboratory operations, managing workflow and scheduling staff to optimize donor flow.
- Ensured compliance with CLIA and COLA regulations, maintaining safety protocols in laboratory procedures.
- Processed samples and conducted exempt screenings to ensure compliance with CMS, OSHA, and state health department regulations.
- Conducted laboratory tests, analyzed results, and documented findings according to established standards.
- Maintained accurate laboratory records, ensuring adherence to policies and health regulations.
- Performed routine venipunctures and capillary punctures to test donors' total HCT and protein levels.
- Assisted technical staff in various non-clinical tasks to support center operations.
- Executed general maintenance and repairs on PCS machines used for plasmapheresis procedures.
Lead Assistant Lab Technician
Piedmont Atlanta Hospital
Atlanta, GA
09.2020 - 12.2022
- Coordinated analytical schedules to ensure timely turnaround of results, including critical results, enhancing patient care.
- Executed assigned analytical tests under senior personnel direction, adhering to Standard Operating Procedures (SOP).
- Conducted moderate complexity testing after receiving specific on-site training and oversight.
- Implemented laboratory policies for specimen handling, test analysis, reporting, and record maintenance to maintain compliance and integrity.
- Performed and documented quality control analysis to ensure accuracy of clinical data.
- Entered and verified test results in the Laboratory Information System to produce accurate and standardized physician reports.
- Checked reagents and test kits for accuracy in received, expiration, and opened dates.
- Informed supervisory personnel of any issues affecting test procedure performance.
Screener / Phlebotomist Trainer
CSL Plasma
East Point
07.2017 - 10.2019
- Interviewed patients to collect critical medical information, ensuring accuracy for treatment plans.
- Monitored donor flow on the floor to facilitate efficient operations.
- Collaborated with Group Leader to resolve donor flow issues on the floor.
- Accurately recorded donor data in electronic system according to Standard Operating Procedures guidelines.
- Ensured precise documentation of patient medical records and vital sign measurements.
- Cleaned and sterilized instruments, ensuring compliance with safety protocols for hazardous material disposal.
- Set up and maintained laboratory equipment cleanliness, supporting reliable testing processes.
Education
Bachelor of Science (B.S.) - Biology
Albany State University
Albany, GA, US05.2016
High School Diploma -
Carver School of Health Sciences & Research
Atlanta, Georgia05.2012
Skills
- Laboratory Testing
- Quality control monitoring
- Infection Control
- Instrument Calibration
- Equipment Setup
- Specimen handling
- Sample Logging
- Safety oversight
- Inventory Management
- Performance Evaluation
- Multitasking Abilities
- Teamwork Abilities
- Stress Management
- Laboratory technician
Certification
Phlebotomy Technician, National Healthcare Association
References
References available upon request
Timeline
Senior Operations Supervisor
Grifols Biomat Plasma USA
01.2022 - 02.2026
Lead Assistant Lab Technician
Piedmont Atlanta Hospital
09.2020 - 12.2022
Screener / Phlebotomist Trainer
CSL Plasma
07.2017 - 10.2019
Bachelor of Science (B.S.) - Biology
Albany State University
High School Diploma -
Carver School of Health Sciences & Research