Kendreia Cortes
Summary
Results-driven leader skilled in team building and motivation. Utilizes strong decision-making and sound judgment to enhance company success. Focused on training and monitoring to elevate employee engagement and drive performance.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Lead Medication Technician
Mesa Valley Estates Assisted Living
Mesquite, NV
02.2025 - Current
- Supervised medication administration processes, ensuring compliance with regulatory standards and resident safety.
- Developed and implemented workflow improvements, enhancing efficiency in medication distribution.
- Facilitated communication between residents, families, and medical staff regarding medication-related concerns.
- Trained new Medication Technicians, ensuring adherence to best practices and quality standards.
- Consistently maintained a professional demeanor when interacting with patients, families, coworkers, and supervisors alike, fostering a positive work environment.
Sales Associate
Walmart
Mesquite, NV
11.2022 - Current
- Processed transactions accurately using point-of-sale systems, enhancing customer satisfaction.
- Assisted customers in locating products and provided information on promotions.
- Collaborated with team members to achieve sales goals and improve store performance.
- Maintained organized merchandise displays, ensuring compliance with store standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Criminal Justice
College of Southern Nevada
Las Vegas, NV05-2028
High School Diploma -
Virgin Valley High School
Mesquite, NV05-2024
Skills
- HIPAA compliance
- Attention to detail
- File organization
- Organizational efficiency
- Task prioritization
- Multitasking
- Communication skills
- Communication skills
- Active listening
- Teamwork and collaboration
- Calm under stress
- Organizational efficiencyyy
Timeline
Lead Medication Technician
Mesa Valley Estates Assisted Living
02.2025 - Current
Sales Associate
Walmart
11.2022 - Current
No Degree - Criminal Justice
College of Southern Nevada
High School Diploma -
Virgin Valley High School