Kendrell Hilliard
DOWNERSGROVE,IL
Summary
Experienced Sales Floor Manager with 10 years in warehouse operations and customer service. Led teams in inventory management and streamlined shipping and receiving processes. Maintained organized workspaces while consistently exceeding performance goals. Holds Pallet Jack Certification and excels in building strong customer relationships in high-pressure environments.
Overview
11
11
years of professional experience
Work History
Floor Manager
La-Z-Boy
Bolingbrook, Illinois
03.2023 - 05.2026
- Warehouse manager
- Salesman
- Team lead
- Shipping/ Receiving
- Load/unloading
Delivery Driver
Amazon
Downers Grove, IL
05.2019 - 12.2020
- Delivery driver. Remove personal pronoun make sure to get the packages where they need to go in a timely fashion
- Delivered Amazon packages along assigned routes using handheld scanning device.
- Loaded delivery van with sorted parcels for daily Amazon route service.
- Inspected vehicle lights, tires, and safety equipment before route departure.
Team Member
Meijer
Bolingbrook, Illinois
08.2017 - 11.2018
- Stocking shelves
- Pulling back stock and trash to the back room to the correct areas
- Able to lift up to 50lb boxes
- Knowledge of the operation of a fork lift and pallet jack helpful
- Customer oriented and friendly
- Sense of urgency
- Good communication skills
- Customer focus orientation
- Acts with customers in mind
- Drive for results
- Exceeds goals and focuses on the bottom-line
- Acts in line with core values in good and bad times
- Interpersonal savvy
- Relates well to all kinds of people and builds effective relationships
Team Member
Walmart
Bolingbrook, Illinois
10.2016 - 06.2017
- Returning carts to the designated cart storage area
- Inspecting carts for damage periodically and informing management of any problems
- Assisting customers with loading large purchases
- Answering basic customer questions whenever possible
- Acknowledge and greet customers with a smile
- Answer customer questions
- Help customers find the products they are looking for
- Assist fellow associates as needed throughout the store
- Keep your area stocked, clean, and safe
Warehouse Associate
Amazon
Joliet, Illinois
09.2015 - 10.2016
- Assist shipping and receiving unloading trucks and checking in merchandise
- Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
- Sort and place materials or items on racks, shelves or in bins according to organizational standardsOpen bales, crates and other containers
- Maintains inventory controls by collecting stock location orders, printing requests, recording amounts of materials or items received or distributed through a computer. May also assist in counting physical inventory Prepare parcels for mailing
- Maintains safe and clean work environment by keeping shelves, pallet area, and work stations neat; Sweep, dust and mop. Organize warehouse and work area for orderliness at all times
- Wear the proper safety equipment.
- Maintained clean work areas following Amazon safety procedures.
Education
Bolingbrook
Bolingbrook, IllinoisSkills
- Warehouse operations
- Shipping & Receiving
- Inventory management
- Delivery logistics
- Warehouse distribution
- Warehouse experience
- Unloading
- Loading and unloading
- Picking & packing
- Order picking
- Inventory tracking
- Packaging
- Safety equipment
- Forklift
- Pallet jack
- Dollies
- Materials handling
- Organizational skills
- Heavy lifting
- Basic math
- Computer operation
- Teamwork
- Attention to detail
- Workplace safety
- Outdoor work
- Commercial driving
- Route driving
- Lifting
- Moving
- Customer service
- Order picking
- Lifting
Timeline
Floor Manager
La-Z-Boy
03.2023 - 05.2026
Delivery Driver
Amazon
05.2019 - 12.2020
Team Member
Meijer
08.2017 - 11.2018
Team Member
Walmart
10.2016 - 06.2017
Warehouse Associate
Amazon
09.2015 - 10.2016
Bolingbrook