With over 20 years of management experience in warehousing, logistics, and big box retail, this versatile leader and team builder consistently creates a positive culture fostering teamwork and collaboration. Achieving numerous awards in every position held, a lean focus has been implemented to successfully improve processes and increase output, driving efficiency and productivity within the organizations worked for.
Hi, I’m
Matthew Martin
Wilmington,DE
Summary
Overview
22
years of professional experience
1
Certification
Work History
Globbing
Floor Manager
01.2022 - Current
Job overview
- Supervise the operations of receiving and registration departments for a global reseller.
- Oversaw daily activities and performance of a team between 35-65 warehouse workers.
- Designed comprehensive training suites tailored for cross-departmental needs.
- Achieved 100% of KPIs above set targets on a monthly basis since August 2023.
- Streamlined processes to cut daily work duration by 30%.
Delaware Moving and Storage
Operations Manager/ Dispatcher
03.2017 - 01.2022
Job overview
- Managed team of 60-80 drivers, laborers, warehouse workers, and office personnel.
- Boosted driver retention rates throughout two consecutive years.
- Earned the title of Wheaton Agent of the Year for outstanding performance in 2019.
- Recognized with Wheaton Top Achiever Award in 2018.
- Continued essential business functions throughout pandemic period.
- Created structured yearly evaluation plans focused on attainable targets.
- Designed educational modules focused on promoting safety best practices and effective packing techniques.
Walmart
Asset Protection Manager
04.2014 - 08.2016
Job overview
- Successfully Identified and Stopped 2 Organized Retail Crime Rings in One Year.
- Spearheaded safety initiatives amid the Baltimore Riots.
- Resolved 15 cases within a span of 26 weeks.
- Lowered shrinkage from 2.04% to 1.50%.
Kmart
Loss Prevention Manager
09.2011 - 04.2014
Job overview
- Ranked among top three performers across the entire company.
- Recognized with Kmart Gold Star Award in District 40086.
- Transformed Location 9524 performance from bottom district level of 82% to top rank with a score of 109%.
- Achieved the Lowest Shrink in the 35 Year History of Kmart 9524
- Lowered shrink percentage significantly from 2.87% in one year to reach an impressive low of 0.89%.
- 2nd Largest Shrink Reduction in Eastern Region of Sears HC.
- 0 Accidents vs 9 LY
Target
Executive Team Leader Asset Protection
07.2010 - 08.2011
Job overview
- Collaborated with Secret Service to capture fraudulent network.
- Attained store record for external loss prevention events within one of the top ten sales outlets.
- Achieved a record-breaking average cost-efficiency of $500 per case.
Costco
Loss Prevention
07.2003 - 07.2010
Job overview
- Established organized internal records to uncover and address over $65,000 in vendor fraud cases.
- Set a new standard for lowest shrink rate at the Christiana, Durham, and Raleigh branches.
- Detected and dismantled two organized retail crime rings.
Education
University of PhoenixRaleigh, NC
Bachelors of Science from Business Management
12.2009
University Overview
I Worked Full Time and Attended Class Full Time, Financed my Own Education to Complete my Degree. Graduated with over 300 Credits.
Penn StateMain Campus
Business Management
04.2002
University Overview
United States Merchant Marine AcademyKings Point, NY
International Business Logistics
08.2000
University Overview
The United States Merchant Marine Academy at Kings Point, NY is one of the five federally funded Military Academies in the Country. The others include Annapolis, West Point, the Air Force Academy and the Coast Guard Academy. I secured one of Senator Rick Santorum’s two annual nominations for Academy Selection in 1997.
Skills
- Versatile Manager and Leader
- Data and Trend Analysis
- Warehouse Operations
- Certified Interviewer
- Strong Partner to other Department Heads
- Relationship Management Skills
- Innovation and Improvement Leadership
- Safety Focus
- Proven Team Builder
- Problem Solver
- Servant Leadership
- Logistics
Personal Information
Personal Information
Title: Operations ManagerAccomplishments
Accomplishments
Increased Time for Daily Workload by Completion by 30%.
Wheaton Agent of the Year, Delaware Moving and Storage.
KPI Excellence in Warehousing and Big Box Retail.
Top Achiever in Company, Sears.
Certification
Six Sigma Yellow Belt.
Forklift Certified.
Hazmat Compliance Officer.
OSHA Compliance Officer.
HIPPA Compliance Officer.
Timeline
Floor Manager
Globbing
01.2022 - Current
Operations Manager/ Dispatcher
Delaware Moving and Storage
03.2017 - 01.2022
Asset Protection Manager
Walmart
04.2014 - 08.2016
Loss Prevention Manager
Kmart
09.2011 - 04.2014
Executive Team Leader Asset Protection
Target
07.2010 - 08.2011
Loss Prevention
Costco
07.2003 - 07.2010
Penn State
Business Management
United States Merchant Marine Academy
International Business Logistics
University of Phoenix
Bachelors of Science from Business Management
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