Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kendria Colclough

Baltimore,Maryland

Summary

Adaptable young adult with knowledge of application development, configuration management, and database design. Aiming to leverage my abilities to fill the vacancy on your team successfully. I greatly appreciate communication by my peers, I can be relied upon to help your team achieve its goals. Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.

Overview

5
5
years of professional experience

Work History

Digital Creator

Etsy
Baltimore, MD
11.2023 - Current
  • Create Digital sale goods for EtsyDemonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Made products that can be delivered electronically
  • Created original content for various media outlets, including video production, photography, graphic design
  • Integrated SEO best practices into all digital marketing efforts to drive organic traffic growth
  • Cummicaited with different customers with concerning questions about digital goods

Online Business Owner

ceo
Baltimore, MD
04.2022 - Current
  • Market Products Goods Online.
  • Managed the daily operations related to customer service, inventory management, and marketing
  • Established strong relationships with vendors to ensure quality products at competitive prices
  • Negotiated contracts and agreements with business partners, vendors, and customers
  • Set and implemented strategic goals and initiatives to align company with mission, values, and vision
  • Established and maintained business relationships with local suppliers to boost business
  • Dealt with customers problems via email support.
  • Maintained inventory of physical goods available for sale online.
  • Researched and identified target markets for products.

Daycare Assistant

Learn And Play
Baltimore, Maryland
02.2020 - 10.2023
  • Entertained and engaged with children using games, crafts, and other activities.
  • Displayed patience and understanding when dealing with difficult situations involving children.
  • Planned fun activities such as outdoor playtime or arts and crafts projects that would help promote physical. development.
  • Built strong relationships with families through open communication and trustworthiness.
  • Communicated with parents and kept them updated via phone and email.
  • Took calls and made appointments/meetups

Education

High School Diploma -

Milford Mill Academy
05.2021

Some College (No Degree) - Marketing- Business Administration, Digital Marketing

WGU
Utah Labor Center Condominium, UT

Skills

  • Communication
  • Time Management
  • Organization
  • Collaborative teamwork
  • Problem escalation
  • Customer service
  • Written Communication
  • Leadership
  • Computer skills
  • Active listening/ Customer service
  • Conflict resolution
  • Sales strategies
  • Microsoft 360
  • product knowledge
  • Remote/ Technical support tools

Languages

English

Timeline

Digital Creator

Etsy
11.2023 - Current

Online Business Owner

ceo
04.2022 - Current

Daycare Assistant

Learn And Play
02.2020 - 10.2023

High School Diploma -

Milford Mill Academy

Some College (No Degree) - Marketing- Business Administration, Digital Marketing

WGU
Kendria Colclough