Kendria Williams
Killeen,TX
Summary
Proven Security Officer with expertise in electronic surveillance and conflict resolution, honed at Marksman Security and other companies. Excelled in creating safe environments through risk assessment and advanced security equipment operation. Skilled in relationship building, significantly enhancing customer and team rapport. Achievements include streamlining access control procedures, ensuring efficiency and safety.
Knowledgeable Desired Position with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.
Diligent Security professional with Number years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Marksman Security
07.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Security Officer
Sunstate Security
09.2023 - 07.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Sales Associate
Macys Department Store
12.2022 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Security Officer
Intercon Security
02.2021 - 12.2022
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Education
GED -
Pflugerville High School
Pflugerville, TXSkills
- Security guard license
- Relationship building and management
- Conflict resolution techniques
- Electronic surveillance
- Security equipment operation
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
Timeline
Security Officer
Marksman Security
07.2024 - Current
Security Officer
Sunstate Security
09.2023 - 07.2024
Sales Associate
Macys Department Store
12.2022 - 04.2024
Security Officer
Intercon Security
02.2021 - 12.2022
GED -
Pflugerville High School