KENDRICK DOAN
Albany
Summary
College graduate with a strong background and associates degree in hospitality and a passion for providing exceptional customer service.
Goal-oriented student looking to gain experience in providing administrative support to legal departments with focus on document management. Demonstrated ability in interpreting legal documents and policies.
Overview
5
5
years of professional experience
Work History
Cook
Van's Vietnamese Restaurant
06.2022
- As a cook at Van's, I prepare and cook a variety of Vietnamese dishes, ensuring high quality and consistency.
Cook
Dotty Lou's BBQ
10.2024 - 08.2025
- Maintained cleanliness and organization of kitchen spaces adhering to safety standards.
- Trained new staff on kitchen procedures and safety protocols to ensure compliance.
- Assisted in inventory management, ensuring fresh ingredients were always available.
- Monitored food quality and presentation, adjusting preparation methods as needed.
- Streamlined food preparation processes, reducing wait times for customer orders.
- Collaborated with team members to enhance service efficiency during peak hours.
Table Games Dealer
Rivers Casino & Resort Schenectady
08.2023 - 01.2024
- As a table games dealer at Rivers Casino & Resort Schenectady, I provided excellent customer service to casino guests.
- I am responsible for dealing and operating table games, ensuring an enjoyable experience for guests.
- I utilize my interpersonal communication skills and honesty and integrity to create a positive and welcoming atmosphere.
Food Server
The Loft @205
12.2020 - 12.2021
- As a food server at The Loft @205, I provided excellent customer service by taking orders, delivering food, and ensuring a positive dining experience for guests.
- I worked collaboratively with the kitchen staff to ensure timely and accurate delivery of meals.
- I utilized my teamwork skills, motivated attitude, and excellent work ethic to contribute to the success of the restaurant.
Education
Hospitality Management -
Onondaga Community College
Bachelor of Arts - Law & Philosophy
Ualbany
Albany, Ny 05-2027
Skills
- Client Communication & Customer Service
- Organization & Multitasking
- Attention to detail
- Professional phone & email etiquette
- Cash handling/ confidentiality
- Time management
- Works calmly under pressure
- Fast Learner
- Used to taking on lots of reading material efficiently
Personal Information
- Date of Birth: 02/07/02
- Nationality: American
- Place of Birth: NY
Languages
Vietnamese
Native or Bilingual
Timeline
Cook
Dotty Lou's BBQ
10.2024 - 08.2025
Table Games Dealer
Rivers Casino & Resort Schenectady
08.2023 - 01.2024
Cook
Van's Vietnamese Restaurant
06.2022
Food Server
The Loft @205
12.2020 - 12.2021
Hospitality Management -
Onondaga Community College
Bachelor of Arts - Law & Philosophy
Ualbany